Norton for Home Run custom tasks (Norton) Turn on or turn off automatic tasks (Norton) Turn Idle Time Optimizer on (Norton) Schedule security and performance scans (Norton) Learn more about Intrusion Signatures (Norton) Configure Intrusion Prevention settings (Norton) Permanently block a computer that has been blocked by AutoBlock (Norton) Unblock computers that are blocked by […]
This problem occurs if you have fully used your online storage or if you do not have enough space for your online backups. Deleting a backup set is particularly helpful if you want to free some space on your Secure Cloud Storage. Contact Member Services and Support to purchase additional storage. Contact Us You can […]
Norton scans your files and folders using multiple components, such as Auto-Protect, SONAR, or File Insight. If you exclude a file or folder that is detected by Auto-Protect, the same file or folder is detected again in the next scan by a different component like SONAR or File Insight. This occurs due to the detection […]
This problem can happen due to a failed update. Restart the computer to resolve this problem. If you still cannot run a scan, you need to uninstall and reinstall Norton using the Norton Removal and Reinstall tool. STEP 1: Restart the computer Exit all programs. Restart the computer. If the problem persists, go to Step […]
When Norton detects a security risk, it automatically removes it, unless it requires your input to understand how you want to resolve the risk. If you do need to provide input, Norton displays a Threats Detected alert or Security Risk alert with suggestions on how to respond to the security risk. View risks automatically resolved […]
If your Wi-Fi network is not connected to the Internet, Norton cannot complete a Wi-Fi scan. To fix this, make sure that the Wi-Fi network is connected to the Internet, and then run Wi-Fi Scan again. Source : Official Norton Brand Editor by : BEST Antivirus KBS Team
This error can occur if some of the networking services that are required to run Secure VPN are not running. To fix this problem, start the following services: IKE and AuthIP IPsec Keying Modules Base Filtering Engine STEP 1: Start VPN related networking services Press the Windows + R keys to open the Run dialog box. Type in the following text, […]
Norton Secure VPN needs access to UDP ports 500 and 4500 to connect to the VPN servers. You may see this error if the Internet traffic on these ports is blocked due to one of the following reasons: A software firewall that is installed on the device Your network router Your Internet service provider blocking […]
To fix this problem, uninstall and reinstall WAN Miniport drivers. STEP 1: Uninstall and reinstall WAN Miniport drivers Press the Windows + R keys to open the Run dialog box. Type in the following text, and then press Enter. devmgmt.msc In the Device Manager window, double-click Network adapters to expand it. Under Network adapters, double click WAN Miniport drivers (IKEv2) to open driver properties. If you cannot find WAN […]
To fix this issue, check the root certificates that are installed with Norton Secure VPN. If you find multiple entries of Surf Easy, delete the old certificates. Check the root certificates for Secure VPN Press the Windows + R keys to open the Run dialog box. Type the following text, and then press Enter. certlm.msc Expand the Personal folder and then click Certificates. In the […]