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Articles Tagged: fix malwarebytes for endpoint
INTERNAL: Received type initiator error in the Malwarebytes Management Console (Endpoint Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection. When a Malwarebytes Endpoint Security administrator logs into the Malwarebytes Management Console, the following error may display. The type initiator for ‘<Module>’ […]
Potentially Unwanted Programs and Potentially Unwanted Modifications Frequently Asked Questions for Endpoint Security customers (Malwarebytes Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Malwarebytes Endpoint Security software detects Potentially Unwanted Programs (PUPs) and Potentially Unwanted Modifications (PUMs). PUPs and PUMs are not considered malicious, […]
Malwarebytes Management Console unable to verify license key (Endpoint Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection. When attempting to activate your license key in the Malwarebytes Management Console, the following error appears: Unable to contact server to […]
Malwarebytes Endpoint Security not starting on Windows machines (Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Malwarebytes managed clients are not starting properly on some under powered Windows 10 machines. The services also fail to […]
Collect Malwarebytes Endpoint Security logs on an unmanaged client (Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. This article shows how to find and collect these logs on unmanaged clients. These logs can then be sent […]
Allow WMI through Windows Firewall for Endpoint Security (Malwarebytes Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. After initiating a Client Push Install, one or more endpoints display the following error message: RPC server is unavailable. […]
Collect Management Server logs (Malwarebytes Endpoint Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Sometimes the support agent will request Management Server logs to look into the issue further. To collect these logs, […]
Collect Managed Client logs (Malwarebytes Endpoint Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Sometimes the support agent will request Managed Client logs to look into the issue further. You can collect all […]
Malwarebytes Management Console Administrator Guide (Endpoint)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Malwarebytes Management Console (MBMC) is a local server application included with Malwarebytes Endpoint Security. The Malwarebytes Management Console is […]