Scenario: While renewing/activating the License key, you may get error as ” A critical error occurred while activating the product – Error code 400. This happens because of unwanted special character entry in email id column; either it might be additional space after the email or additional dot or any special character. Steps to follow: Kindly go […]
Scenario: While accessing any application, you may receive the application error 0x000005c after installing K7. This may be because of multiple Anti-virus enabled in the system. Steps to follow: Disable K7 from the taskbar/show hidden icons. If you are unable to find the K7 icon, boot the system in safe mode. Uninstall another anti-virus from the […]
Issue: “You don’t have permission to shut down this computer” Error in Windows 7 machine. Possible reason of the issue: K7 Team observed that all the process are loading with Non-admin rights after restarting the machine including Explorer.exe which is restricting users to shut down their machine. Terminating Explorer.exe and relaunching Explorer.exe is resolving shutdown issue […]