Scenario: While accessing any application, you may receive the application error 0x000005c after installing K7. This may be because of multiple Anti-virus enabled in the system.
Steps to follow:
- Disable K7 from the taskbar/show hidden icons.
- If you are unable to find the K7 icon, boot the system in safe mode.
- Uninstall another anti-virus from the control panel and boot it in normal mode.
- If the issue persists, Remove K7 and send the diag report to proceed further.
- Click on the below link to download diag tool and send it to [email protected]
https://www.k7computing.com/dl/free-tools/K7DTL.exe
Note: If the issue persists or you need any assistance, you may raise ticket at Submit a Ticket and Our Support Team will get in touch with you shortly to assist you.
Source : Official G Data Brand
Editor by : BEST Antivirus KBS Team
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