Issue What is “phishing”? Enable the Anti-Phishing feature Enable accessibility permissions for your ESET mobile product for Android Resolve the “Improve functionality” or the “Allow accessibility to enable Anti-Phishing” message on the dashboard in ESET mobile products for Android Solution Getting started with ESET Mobile Security for Android: Step 5 of 6 ← SMS text commands | Call Filter → Phishing […]
Details Static Groups are groups of manually selected and configured clients—their members are static and can only be added/removed manually, not based on dynamic criteria (as opposed to Dynamic Groups, which are arranged automatically based on specific criteria defined in a template). When computers are added to groups, you can assign policies, tasks or settings […]
Solution This article demonstrates how to take a screenshot which can then be attached to an email response to ESET Technical Support. Screenshots help our representatives better understand your issue and expedite its resolution. To take a screenshot, click your operating system (below) and follow the step-by-step instructions: Windows 10 Windows 8 Windows 7 / […]
Issue Schedule a device scan to run automatically at a pre-defined time Solution Open ESET Mobile Security for Android. Tap Antivirus. Figure 1-1 Tap the menu icon → Advanced settings → Scan level to select your desired scan level: Smart — scans SD card content in addition to the file types scanned by the quick scan. In-depth — scans all file types […]
Issue You have a suspicious file, suspicious website, potential false positive or potential miscategorization by Parental Control or Web control that you would like to submit to ESET for analysis Submit a suspicious file / potential false positive file via email Submit a suspicious website / potential false positive website via email Submit spam or […]
Issue Configure ESET PROTECT to automatically generate a detection report notifying you when a new detection is detected on a client Solution Open the ESET PROTECT Web Console in your web browser and log in. Click Notifications → New Notification. Figure 1-1 Type a Name and optional Description for your new notification in the appropriate fields. Click the slider bar under Enabled to enable the notification. […]
Details Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Solution What are the system requirements to run ESET Online Scanner? Visit the ESET Online Scanner product page. Visit our Knowledgebase article for illustrated instructions to install and run ESET Online Scanner. How long does it take to run ESET Online Scanner? ESET Online Scanner will download the latest module updates for the detection engine to ensure […]
Issue Restore quarantined files immediately after running the ESET Online Scanner Restore quarantined files after closing ESET Online Scanner For more information about the ESET Online Scanner, visit our Online Help documentation Solution Restore quarantined files after you have closed scanner If you have already closed the ESET Online Scanner window without restoring quarantined files, restore quarantined files after closing the […]