Used mostly in case of virus infection, this tool gathers information about currently running processes thus uncovering possible suspicious files. Step-by-step: 1. Download the AVG AUTOEXEC tool from https://www.avgsa.co.za/tools/ 2. Once you run it, it will start gathering info automatically – allow it to finish. 3. 4. Click File, Save to File… 5. Save the “AUTOEXEC.exec” […]
Uninstall AVG: To uninstall AVG (all versions) got to the Control Panel and locate the AVG program. In Windows 7: Click Start, Control Panel, Programs and Features. In Windows XP: Click Start, Settings, Control Panel, Add or remove programs. Click on AVG and Click “Uninstall”. Then follow the onscreen prompts. Run the removal tool: Use AVG […]
To install AVG 2012 on your computer: We have created a detailed video tutorial guiding you step-by-step through the process of installing AVG 2012 Go to the AVG download page for the latest installation file. Click the name of the AVG edition you have purchased. Click the orange Download button. If you are asked, please save the file to your computer. We recommend […]
Make sure you have your AVG License on hand before you start with the upgrade, to retrieve your license click here. Download AVG 2012 from here and save the file to your desktop. Download the AVG Removal tool from here and save the file to your desktop. Firstly Uninstall AVG V9.0, go to Start > All Programs > AVG 9.0 […]
Instructions You may be asked to provide AVG installation log files for troubleshooting purposes. To collect the log files proceed as follows: A. Make sure you can see hidden files and folders: In the Start menu click Computer (or My Computer). Click Tools, and then click Folder options. Note: you may need to press the Alt key to display the Tools menu. […]
Instructions You may be asked to provide System Information (MSInfo32) export for troubleshooting purposes. To create the export please follow these steps. For AVG Antivirus, Internet Security and AVG PC Tuneup it is also possible to use our diagnostic tool AVG Sysinfo. Windows 10: Click the search windows button and type: System Information Windows 8: On the Home […]
If you are running the AVG Remote Administration in an isolated network (the AVG Admin Server has no access to the Internet) and you wish to use the centralized updates, you can use the following steps. You will need to download the update files manually on the server and run a dedicated utility that will generate files that […]
← 5 Steps To Onboarding Success As A Managed Services Provider Restore your AVG MyAccount password → AVG system requirements and supported operating systems Instructions AVG can be installed on Windows XP (SP3), Windows Vista, Windows 7, Windows 8/8.1 and Windows 10, both 32-bit and 64-bit systems. However, since Service Pack 3 was released only for Windows XP 32-bit, Windows XP 64-bit is not a supported operating system. Note: Windows 2000 […]
Instructions Activate your purchase If you purchased a subscription for AVG Internet Security – Unlimited, AVG TuneUp – Unlimited, or AVG Ultimate, fill in the email address and password that you entered during the purchase. AVG Zen will recognize your purchase and the product will be activated with your subscription. Note: If you enter different email address than the […]
Instructions To restore your AVG MyAccount password please follow these steps: Open the AVG MyAccount login page. Click the link Forgot your password?. Enter the email address you used when purchasing an AVG product, or when creating a new AVG Zen network. Click Submit. You will receive an email with a password reset link. Follow the instructions in the […]