Issue
Required user permissions
This article assumes that you have the appropriate access rights and permissions to perform the tasks below.
If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.
- ESET PROTECT users: Create a second administrator user in ESET PROTECT
- ESET Security Management Center (ESMC) users: Create a second administrator user in ESET Security Management Center 7.x
- Module update failed: “An error occurred while downloading update files”
Solution
Endpoint users: Perform these steps on individual client workstations
-
Open the ESET PROTECT Web Console in your web browser and log in.
- Click Tasks → New → Client Task.
Figure 1-1
- Type a name of the task. Select Modules Update from the Task drop-down menu.
Figure 1-2
- Click Settings and select the check box under Clear update cache. You will add Targets after the task is created.
- Click Finish when you are finished making changes to the task.
Figure 1-3
Last Updated: Apr 28, 2021
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