Issue
- You receive the “Banking and Payment Protection not functional” error
- You receive the “Protected browser could not be started” message or you get the 0x847695d0 error
Solution
“Banking and Payment Protection not functional” error
- Disable the Banking & Payment protection feature and restart your computer. Make sure you have this article saved in your browser before you restart your computer.
- Click Setup → Security Tools.
Figure 1-1
- Click the slider bar next to Banking & Payment protection, select Disable permanently from the drop-down menu and click Apply.
Figure 1-2
- Restart your computer.
- To re-enable Banking & Payment protection, click Setup → Security Tools and click the slider bar next to Banking & Payment protection.
- Attempt to launch a Banking and Payment Protection protected browser window. If you still receive the same error, proceed to step 7.
Last Updated: Jun 15, 2021
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