Issue
- Download and install ESET Mobile Security for Android from Google Play
- Download and install ESET Mobile Security for Android from Microcenter
- Download and install ESET Mobile Security for Android from Amazon
- Download and install ESET Mobile Security for Android from an APK file
Details
Before installing ESET Mobile Security
- Uninstall previous builds: if you have an earlier version of ESET Mobile Security (EMS) installed, make sure to uninstall previous builds before continuing. Which version do I have?
- Google Play: to download ESET Mobile Security from Google Play you must have a Google Play account. Your Google Play license purchase will allow you to download and install ESET Mobile Security, ESET Parental Control or ESET Smart TV security on up to 5 separate devices using the same account email.
- ESET.com: you can also purchase ESET Mobile Security from ESET.com. Licenses purchased through ESET.com will allow for installation on a single Android or Kindle Device.
- myESET: ESET Mobile Security users can now sync their myESET accounts during activation.
- Tablet users: ESET Mobile Security functions differently on tablets, visit our Knowledgebase article for details.
Solution
Download ESET Mobile Security for Android from Google Play
- Using your Android device, open the Google Play app and search for ESET Mobile Security. You can also visit the Google Play store using your computer and trigger your product to download to your device remotely.
- Tap Install.
- Tap Open when the installation is complete.
- Select your desired country and language and tap Next. By tapping Next, you agree to the terms of the End User License Agreement.
- Select your preference for ESET LiveGrid, the Customer Experience Improvement Program and ESET news and then tap Next.
- Tap Select your email address.
- Tap or add the email account that is associated with your myESET account and then tap OK. Click here if your email is not associated with your myESET account.
- Type the password associated with your myESET account and tap Log in.
If you do not have a myESET account, but you already have a license, tap I already have a license and proceed to step 11.
Optionally, tap Next and tap 30 Days Free to start a 30-day free trial subscription by using your Google Play subscription, or you can tap Skip, then proceed to step 13.
- Type a nickname for the device and tap Next.
- Tap a license that will be used to activate the product and then tap Activate.
- When verification of your license is completed, Activation successful will be displayed. Tap Finish to close the window.
- Review the information and tap Continue in the Allow access screen and tap Allow. If you do not tap Allow, your installation will not continue. If you receive the “Screen overlay detected” message, you must resolve the permissions settings issue to close the Setup Wizard.
- After the installation completes, you will see the following screen. You are now protected. If you have purchased a license, you can activate the premium features in ESET Mobile Security for Android anytime.
Download & activate ESET Mobile Security from Micro Center
If you purchased ESET Mobile Security from Micro Center, you need to download the Micro Center version of ESET Mobile Security to successfully activate your product.
- Tap Settings (in some cases, Menu → Settings) → Applications (or Manage Applications), and then tap the check box next to Unknown Sources. Tap OK to continue.
- On your Android device, visit the following link to download the ESET Mobile Security for Android installer:
- When the download is finished, open the .apk file on your Android device using a file browsing utility and follow the instructions on-screen to install ESET Mobile Security for Android.
- Tap the Menu icon .