Norton Family parental controls support most of the Android mobile devices to keep your kids safe when they are online. However, some device models are currently not supported due to restrictions or customization in their operating system. Use the information below to find the devices that are currently not supported. Huawei From July 2019, none […]
Category: Norton
Norton Business(256)
Norton Endpoint(1)
Norton Home(257)
View your devices and entitlements on your Norton account
You can find the products that you have subscribed for and the features your subscription plan offers by signing in to your account. On your account, you can also see the devices on which you have installed your protection, its security status, and much more. View your entitlements Sign in to your account. The My Norton page lists […]
Install Norton from your service provider
Some Norton products that come from a Service Provider can be installed on more than one computer at a time. You can also purchase additional licenses if needed or transfer a license from one computer to another. Download and install Norton using Service Provider website Sign in to your Service Provider website and navigate to […]
Find the Norton product key purchased from the Hong Kong Online Store
You can find the product key for your Norton product from the Norton Online Store. If you have already activated your Norton product, you can find your product key in your Norton account. Read Find your Norton product key for more information. Get the product key from Norton Online Store Go to Norton Online Store. Sign in with […]
Find your Norton product key
There are different ways to find your product key depending upon your situation. In most cases, you do not need the product key to update your Norton subscription. If your Norton product is expired or shows incorrect subscription days, then you may need to download the product from your account which has the current subscription. […]
FAQ: Updating from Norton Mobile Security app to Norton 360 app
With NortonLifeLock offerings, we strive to bring an industry-leading, valuable and relevant cybersecurity to help protect your devices and personal information. Occasionally, we reassess our offerings and features to ensure value to our customers and partners. As a result, we have decided to replace the Norton Mobile Security app with the new Norton 360 app. […]
Features available as part of Norton 360 app for your mobile device
Norton 360 helps protect your mobile device against online threats and controls to help safeguard your online privacy. I have an Android device Depending on your selected subscription plan offered through Norton 360 app, the key features you might get for Android phones or tablets App Advisor for Google Play: Scans and lets you know […]
Set up App Security and Internet Security features in Norton 360 app on your Android device
You can set up the App Security and Internet Security features on your mobile device to help protect your device from apps that contain risks and online threats. The features include: App Advisor for Google Play: Scans and lets you know if apps contain risks before you install them from Google Play. Real-time Scan: Automatically […]
Cancel your automatically renewing subscription
To cancel, Sign in to your account and visit the My Subscriptions tab to manage your renewal settings. You can also talk to our Support team. For Japan, Korea, China, Hong Kong and Taiwan: If your order number starts with APXXXXXXXX or NPXXXXXXXX or if you have Norton 360 Standard Plus, follow the steps above to cancel your automatically renewing […]
Learn more about the Norton Automatic Renewal charge in your Credit card statement
Automatic Renewal ensures an uninterrupted Norton protection for your devices and data, against viruses and other threats. It automatically extends your Norton product subscription for another year when it expires. If you see a ‘Norton Annual Renewal’ charge on your card, you must have enrolled to Automatic Renewal during an earlier purchase with us. You […]