The following instructions will assist the iDP Administrator with the setup of single sign-on (SSO) for Malwarebytes Administrators into the Malwarebytes Nebula portal using Okta. Malwarebytes Nebula only supports SAML 2.0 authentication protocol. Get started The email address used for the Nebula account must match the email address used for Okta. Log into https://cloud.Malwarebytes.com/ and go to […]
Malwarebytes Nebula platform provides two-factor authentication for extra security. This article explains how to enable two-factor authentication (2FA) under your Profile. We recommend using two-factor authentication to secure your account. Two-factor authentication requires a mobile device with a camera and an authenticator app installed on the mobile device. The following authenticator apps are supported: Google Authenticator Authy 1Password Enable two-factor […]
You can manually add Windows endpoints to the Malwarebytes Nebula platform in a few different ways. The most common method is to copy an installer file to the endpoint and run the file from the endpoint. You may also add endpoints using the command line or with a dissolvable remediation tool. This article covers the […]
Malwarebytes Nebula offers the Endpoint Agent for Linux machines. The Downloads page in the Nebula console has instructions on setting up your repository source to point to the Malwarebytes Linux repository. Then, download and install the Endpoint Agent using standard Linux commands, apt-get/apt install or yum install. For minimum requirements to install on Linux machines, see Minimum requirements for […]
You can manually add Mac endpoints to Malwarebytes Nebula in a few different ways. The most common method is to copy an installer file to the endpoint and run the file from the endpoint. You may also add endpoints using the command line or with a dissolvable remediation tool. This article covers the following methods: […]
To install the Malwarebytes Endpoint Agent on Mac M1 chip devices, Rosetta is required. Rosetta enables Mac M1 chip devices to use apps built for a Mac with an Intel processor. For further information, see If you need to install Rosetta on your Mac. Manual deployments Manually install on Mac endpoint Log in to the Malwarebytes Nebula […]
For communication to flow between the Malwarebytes console and endpoints, you must adjust your firewall and software exclusions. This article lists internal network recommendations, external access requirements, and recommended exclusions. File and Printer Sharing We recommend using Administrator shared folders to perform network tasks, such as installations. To use them, you must enable File and […]
See this article for Malwarebytes Nebula platform, product and endpoint requirements. Malwarebytes Nebula console requirements To access the Malwarebytes Nebula console, you must use Google Chrome browser, latest version. Note: Mobile browsers are not supported. Endpoint requirements Minimum hardware and operating system requirements to install the Malwarebytes Endpoint Agent. Operating System requirements for Malwarebytes Incident […]
Malwarebytes assesses sales tax on your purchase as required by local laws. Taxes are calculated based on your billing postal code. When applicable, taxes are assessed and included as a separate line on your invoice. This article only applies to direct purchases from Malwarebytes. This article does not apply to purchases of Malwarebytes Premium, Malwarebytes Premium […]
In My Account, you can check the status of your Malwarebytes business subscription and turn on/off auto renewal. When auto renewal is enabled, your credit card is charged annually to keep your subscription active. Log in to My Account. Click the Payments tab. Under Active Subscription, click Cancel Auto Renewal. Important: If you cannot select this option, contact your Account […]