If you didn’t receive an email with the purchased activation code to the email address you specified when making the purchase, contact the store where you made the purchase. You can recover your activation code without connecting to My Kaspersky in the following cases: If you purchased the activation code in an online store. Find instructions below. […]
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How to save your Kaspersky license before reinstalling the operating system
This article concerns: Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security When you reinstall the operating system, a Kaspersky application is removed from your computer along with the license information. To avoid losing the license, we recommend that you connect your application to My Kaspersky before reinstalling the operating system. See this article for instructions. If you cannot […]
What to do if a Kaspersky application prompts you to decrease the license term
This article concerns: Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security When activating a Kaspersky application, you may see a window prompting you to enter the previous activation code or, alternatively, decrease the license term. Users who have already purchased an activation code for Kaspersky Anti-Virus, Kaspersky Internet Security or Kaspersky Total Security can purchase a […]
How to renew the license for Kaspersky solutions for home
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security See this guide for instructions on how to renew the license for Kaspersky Security Cloud. If you are using an activation code Renew your license using the activation code: Connect the application to My Kaspersky to save your license information. For instructions, see this article. Buy the […]
How to activate Kaspersky Security Cloud 20
The article concerns Kaspersky Security Cloud — Family and Personal. To activate Kaspersky Security Cloud 20: Buy a subscription for Kaspersky Security Cloud. Connect Kaspersky Security Cloud to My Kaspersky. Upon connection, the application will be activated automatically. Scroll down to watch the video about how to buy and activate Kaspersky Security Cloud. How to buy […]
How to recover an activation code for a Kaspersky application
You may need an activation code for your Kaspersky application not only for activation after the purchase but also for installation on a different device or in case any license problems occur. You can find the instructions on where you can find an activation code in this article. If it is not possible to find the […]
Where to buy an activation code for a Kaspersky product
This article concerns Kaspersky products for home. For information about products for business, see Kaspersky website. For first-time users You will need to activate your Kaspersky application after installing it or when its trial period ends. To activate the application, purchase an activation code with the help of instructions in this article. For current users If you want: To renew your license, […]
How to find the information about your activation code (Kaspersky)
Sign in to your My Kaspersky account. Sign up if you do not have a My Kaspersky account. Go to Licenses. Enter your activation code on the page. If the activation code is added successfully, the page will display a new license. Click on the license that you have added. Top block with the application name: License or […]
Trial license for a Kaspersky application
A trial license will allow you to explore the features of a Kaspersky application during the trial period. Trial licenses are provided for free but work only for a limited period of time: 15 days 30 days Custom period (by arrangement) You can download the trial versions on the Kaspersky website. Trial versions do not require […]
How to enable access to hidden folders (Kaspersky)
In some cases, you may need to access files or folders which are hidden by default for security reasons. Check if display of hidden files and folders is enabled on your PC. Windows 10 Open any folder on your computer. Go to the View tab. Click Show/Hide. Make sure the Hidden items checkbox is selected. Hidden items will be […]