This article concerns: Kaspersky Anti-Virus 2016, 2017 Kaspersky Internet Security 2016, 2017 Kaspersky Total Security 2016, 2017 Kaspersky Small Office Security 5 If you have upgraded from Windows 7 to Windows 8, 8.1 or 10, the above-mentioned Kaspersky Lab applications will work with limitations when the system is booted for the first time: Only the […]
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How to add the Kaspersky root certificate to the Mozilla Firefox or Thunderbird certificate storage
This article concerns: Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security Kaspersky Security Cloud Kaspersky Small Office Security Kaspersky Free With the help of the root certificate the Kaspersky application deciphers and analyzes the encrypted traffic. The root certificate is added to the OS certificate storage upon the application installation. Mozilla Firefox and Thunderbird use their […]
Mozilla Thunderbird mail client fails to connect to the Gmail server (Kaspersky)
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Mozilla Thunderbird may not be able to establish an SSL connection to the Gmail server through the IMAP protocol if a Kaspersky application is installed on the computer and the Always scan encrypted connections option in the Settings → Network settings window […]
Kaspersky statement on Kaspersky Protection Extension not recommended in Mozilla FireFox web browser
Kaspersky is aware that Kaspersky Protection Extension plugin has been listed as non-recommended in the Mozilla FireFox add-on store. According to Mozilla, Kaspersky Protection Extension doesn’t correspond to the criteria of recommended extensions for its browser, as listed below. Despite being given non-recommended status, Kaspersky ensures its customers that using Kaspersky Protection Extension fully meets […]
Limitations of Microsoft Edge support in Kaspersky programs
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Limitations in Kaspersky applications version 20.х.х.х Microsoft Edge browser is not supported on Microsoft Windows 10 operation systems version RS4 and later. Limitations in Kaspersky applications version 21.х.х.х With the release of the next version of Kaspersky […]
Limitations of Kaspersky Lab products on Windows 10 RS5
This article concerns: Kaspersky Anti-Virus versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Internet Security versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Total Security versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Free versions 16.0.0.614, and 16.0.1.445 Kaspersky Small Office Security 4 version 15.0.2.361 Kaspersky Fraud Prevention 5.0 version 16.0.1.445 Limitations resulting from the case used in file and […]
How to configure Kaspersky applications for compatibility with 1C software
The article refers to Kaspersky solutions for home and business. The performance of 1C software may significantly decrease when Kaspersky software is running wuth protection enabled. Kaspersky software uses all available resources for scanning objects. To decrease the load, exclude the IC databases from the scan scope. Add 1C:Enterprise to the list of trusted applications […]
Kaspersky applications compatible with Windows 10
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security If you use Windows 10, please download the compatible version of a Kaspersky application: Kaspersky Security Cloud — Family, Personal and Free Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security Kaspersky Small Office Security Limitations of upgrading to Windows 10 If you have Kaspersky […]
Compatibility of Kaspersky applications with VeraCrypt
If you use VeraCrypt simultaneously with a Kaspersky application, it may cause errors in the work of a Kaspersky application. For correct work of these applications, upgrade VeraCrypt to version 1.19 or later. If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form. Please attach a Getsysteminfo report to your […]
Compatibility of Kaspersky applications with Windows XP
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Free Before installing a Kaspersky application on Windows XP, check if the processor of your computer supports SSE2 instruction set. You can check it on the vendor’s website. Download the installer for a compatible version of a Kaspersky application: If your processor supports SSE2, you can […]