Solution Introduction Citrix® Access Gateway is an SSL VPN gateway providing secure access to networks. This article describes how to configure a Citrix® Access Gateway device to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows […]
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[KB3481] How do I configure my Cisco® ASA SSL VPN device for use with ESET Secure Authentication?
Solution Introduction This article describes how to configure a Cisco® ASA SSL VPN device to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before your Cisco® ASA SSL VPN device […]
[KB3473] How do I configure my Cisco® ASA IPSec device for use with ESET Secure Authentication?
Solution Introduction This article describes how to configure a Cisco® ASA IPSec deviceto authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before your Cisco® ASA IPSec device can use the […]
[KB3489] How do I configure my Check Point Software SSL VPN device for use with ESET Secure Authentication?
Solution Introduction This article describes how to configure a Check Point Software SSL VPN device to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before your Check Point Software SSL […]
[KB3472] How do I configure my Barracuda SSL VPN™ device for use with ESET Secure Authentication?
Details The Barracuda SSL VPN™ is an integrated hardware and software solution enabling secure, clientless remote access to internal network resources from any web browser and, with ESET Secure Authentication (ESA), is easily made more secure with a second authentication factor. Solution Introduction This article describes how to configure a Barracuda SSL VPN™ to authenticate […]
[KB5549] Issues on Android 5.1.1, 6.0 and later (ESET)
Solution Due to recent changes in the Android OS by Google, you may experience the following issues in ESET Mobile Security or ESET Endpoint Security: Modified Wipe command: to ensure data security on Android 6 devices, the Wipe command has been changed to behave the same way as an enhanced factory reset. If you have active application […]
[KB3403] Configure my authentication endpoint for use with ESET Secure Authentication (ESA)
Issue Configure ESET Secure Authentication (ESA) for use with your authentication endpoint Client does not validate user name and password Client validates username and password Use Access-Challenge feature of RADIUS Client does not validate username and password – avoid compound <deprecated> Sample integration guides Solution ESA differentiates three client types (for example, VPNs) based on […]
[KB5703] Install and use the ESET Secure Authentication mobile app for Windows Phone
Issue Install the ESET Secure Authentication (ESA) mobile app from the SMS download link Log into Outlook Web Access using the ESA mobile app Solution Before installing the ESET Secure Authentication Application on your device Before you can use the ESET Secure Authentication app on your mobile phone, you must install and configure the ESET […]
[KB3283] Install and use the ESET Secure Authentication mobile app for iPhone
Issue You receive an SMS with the link to download and install the ESET Secure Authentication (ESA) mobile app You see ESA Demo token instead of yours Log in to Outlook Web Access using the ESA mobile app Change your personal identification number (PIN) for ESET Secure Authentication You are logging in for the first time […]
[KB3290] Getting started with ESET Secure Authentication (ESA)
Issue Install and configure ESET Secure Authentication (ESA) Grant remote access to the Outlook Web App (OWA) or Virtual Private Network (VPN) Troubleshoot issues with ESA Before installing and configuring ESA, we highly recommend that you read the ESA Online Help guide. Solution System Requirements and Installation Prerequisites Complete or verify each installation prerequisite before proceeding […]