Your Password Manager store will be created the first time you log in to Password Manager. This is your personal admin account from which you can manage password manager licenses. Add a new Password Store If you have a valid ESET license for ESET Smart Security Premium, ESET Password Manager allows you to add password […]
Important Upgrading Password Manager application (Android and iOS) to a more recent version does not migrate your passwords and data from the previous version. We recommend you to upgrade Password Manager using one of our browser extensions. Important When exporting your data from Password Manager version 2, select ESET Password Manager XML. In Password Manager version […]
Issue ESET firewall general information and additional troubleshooting Solution Prevention Minimize the risk of a malware attack General information What version number is my firewall module? Change network connection firewall setting Can I use ESET Smart Security and a third-party antispam or firewall product at the same time? Firewall management Transfer ESET firewall rules from […]
Solution Windows 7 / Vista / XP Open the main program window by double-clicking the ESET icon in your Windows notification area or by clicking Start → All Programs → ESET → ESET Smart Security, ESET Endpoint Security, ESET NOD32 Antivirus or ESET Endpoint Antivirus. Why is my icon a different color? Figure 1-1 Windows 10 To open the main program […]
Issue After completing installation, you are prompted to select whether your computer accesses a Public, Home or Work network Change the Firewall profile that ESET uses as the default setting for your network Solution The New network connection detected window displays when your ESET product detects a network that your computer has not accessed before. If you […]
Solution Business users | Android users Troubleshooting activation errors ESET products will display a number of ACT error codes (for example ACT.0, ACT.5, ACT.7, or ACT.21, view full list of ACT errors) if activation fails. To resolve these issues follow the steps below: Remove any previously installed antivirus software using the vendor’s approved method. Get Verify that your internet […]
Issue You receive the error message “This installation package is not supported by this processor type” ESET Technical Support has directed you to this article to learn whether your system is 32-bit or 64-bit I am a business user Details If you do not have your License Key or Username and Password, visit our lost license […]
Issue Uninstall and reinstall your ESET product to resolve an issue you are experiencing Upgrade your ESET product to the latest version Solution To view instructions for an operating system other than Windows, choose the appropriate operating system below: Mac Users | Linux Users | Android Users Have your ESET License Key available After you uninstall and reinstall your […]
Issue This article applies to earlier versions of ESET products If your ESET product is version 11.1 and earlier, follow the steps in this article. If your ESET product (home) is version 11.2 and later, click here. If your ESET product (business) is version 7.1 and later, click here. Prompted for a password when trying to access […]
I am a Mac user Details You are not required to purchase an additional license to reinstall your ESET product. Your existing license remains functional for the duration of your subscription regardless of how many times you remove or install the product on the computer to which it is wp-signup.phped. What’s new & changelog Solution […]