Issue Activation fails due to no internet connection A Security Admin needs an offline license file (.lf) to activate an ESET product Solution Create offline license files Insert the offline license file during activation Legacy licenses Retrieve legacy license files from ESET Business Account. With ESET Business Account (EBA), you can download offline (version 6.x […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue Install ESET Remote Administrator 5.x Configure a mirror server Solution End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see […]
Issue Configure ESET Endpoint Antivirus (EEA), ESET Endpoint Security (EES), or ESET File Security for Microsoft Windows Server (EFSW) to function as a mirror server Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
The bottom section of ESET License Administrator is the Security Administrator section. Security Admin account If you already have a Security Admin account created, enter your Username and Password and then click Login. After a successful login, you will be redirected to the Dashboard. If you forgot your password, click Forgotten password?. An email containing a link that allows you to reset your password will be […]
The License Owner section of ESET License Administrator, located at the top of the login page, contains the following: •License Key management •The Convert legacy license credentials (license Username and Password) dialog box Access the ESET License Administrator (ELA) portal 1.When you purchase a business license, an ESET License Key will be sent to the email address given […]
IMPORTANT: Please read the terms and conditions of product application set out below carefully prior to download, installation, copy or use. THROUGH DOWNLOADING, INSTALLING, COPYING OR USING THE SOFTWARE YOU ARE EXPRESSING YOUR CONSENT TO THESE TERMS AND CONDITIONS AND YOU ACKNOWLEDGE PRIVACY POLICY. End User License Agreement Under the terms of this End User License Agreement (hereinafter […]
Issue Download and install ESET Endpoint Security or ESET Endpoint Antivirus on client workstations Upgrade a 6.x or 7.x ESET endpoint product to the latest version Solution Mac users: Click here for instructions ESET Security Management Center (ESMC) users: Perform these steps in ESMC ESET PROTECT users: Perform these steps in ESET PROTECT To upgrade from a 5.x […]