Issue
Required user permissions
This article assumes that you have the appropriate access rights and permissions to perform the tasks below.
If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.
- ESET PROTECT users: Create a second administrator user in ESET PROTECT
- ESET Security Management Center (ESMC) users: Create a second administrator user in ESET Security Management Center 7.x
ESET business product in Limited Support status
This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.
For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.
- Activate ESET products installed on your endpoints or server using a task in ESET Security Management Center
- This task can be used to activate all common ESET Security Management Center components including ESET Shared Local Cache and ESET Mobile Device Manager
Solution
Video tutorial
Prerequisites:
- Make sure the necessary ports are open on your network
- Deploy the ESET Management Agent
- Install ESET Endpoint products on client computers
- Add valid ESET-issued License Keys to License Management in the ESMC Web Console
Activate ESET products using the ESMC Web Console:
Endpoint users: Perform these steps on individual client workstations
- Open ESET Security Management Web Console (ESMC Web Console) in your web browser and log in.
- Click Client Tasks → All Tasks→ ESET Security Product→ Product Activation and click New.
Figure 1-1
Click the image to view larger in new window - Type a task name into the Name field.
Figure 1-2
Click the image to view larger in new window - Click the Settings section. Click on the pre-selected license under ESET license.
Figure 1-3
Click the image to view larger in new window - Select a valid license from the repository and click OK. Click here for instructions to add licenses in ESET Security Management Center.
Product Activation Task on Mobile Devices:
Product Activation Task is not possible to execute on mobile devices (ESET Endpoint for Android and MDM for iOS) with offline licenses.
Figure 1-4
Click the image to view larger in new window - Click Finish.
- Create a trigger and add target computers or groups to execute your Product Activation task.
- To check the status of the task, click the appropriate task name and select Show Details from the context menu.
Figure 1-5
Click the image to view larger in new window - Click the Executions tab and verify the status of your task in the Status column.
Figure 1-6
Click the image to view larger in new window