Details Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
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[KB6739] Use Agent Live Installer to deploy the ESET Management Agent (7.x)
Details Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
[KB6820] Deploy the ESET Management Agent and the ESET endpoint product together (7.x)
Issue ESET Security Management Center allows you to create a package to install the ESET Management Agent and ESET endpoint product (Windows only) together The All-in-one installer now contains the ESET Management Agent, ESET product, License, and Policy in a pre-configured .exe installer package This method is for local installations and an Admin should run it for […]
[KB7871] Add product licenses in ESET PROTECT
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
[KB6927] Known issues for latest versions of ESET business products
Issue ESET PROTECT ESET PROTECT Cloud ESMC EES/EEA EMSX EBA EMA 2 EEI ESA EEE EESA EES/EEA for Mac Solution ESET PROTECT Incorrect character encoding in the Web Console error message in non-English languages when the help pages are not set up in an offline environment. Some context menu actions in Computers are unavailable (grayed out) when they […]
[KB6854] Disable Apache HTTP Proxy when the modules update fails in ESET Security Management Center (7.x)
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
[KB7840] Configure SMTP client threat notifications using ESET PROTECT (8.x)
Issue Configure your ESET product to automatically email administrators or other users when threats are detected in your network Configure server notifications Use a policy Details You can use ESET PROTECT to configure SMTP settings on client workstations so that threat or event notification emails are sent to a designated email address. You can also […]
[KB7816] Create a trigger and add target computers or groups to execute a Client Task in ESET PROTECT
Issue Create a trigger to execute Client Tasks in ESET PROTECT Solution Add Targets and configure a trigger after a task has been created in ESET PROTECT. After you configure the Settings for task creation, click Finish to create the task and then follow the steps below: Click Create Trigger when you are asked if you want to add a trigger […]
[KB773] How do I find unprotected client workstations in ESET Remote Administrator? (5.x)
Issue End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see the list of products and dates for ESET end-of-life, visit ESET […]
[KB3004] How do I configure an ESET Endpoint Security or ESET Endpoint Antivirus client to function as a Mirror server? (5.x)
Issue End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see the list of products and dates for ESET end-of-life, visit ESET […]