Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Details You can install ESET NOD32 Antivirus on your Windows Home Server PC using Remote Desktop Protocol (RDP). The installation process is slightly different from a typical Windows installation. Solution Please follow the steps below to download and install your ESET NOD32 Antivirus on a computer running Windows Home Server: “Headless” server machines Do not […]
Solution What are the system requirements to run ESET Online Scanner? Visit the ESET Online Scanner product page. Visit our Knowledgebase article for illustrated instructions to install and run ESET Online Scanner. How long does it take to run ESET Online Scanner? ESET Online Scanner will download the latest module updates for the detection engine to ensure […]
Issue Restore quarantined files immediately after running the ESET Online Scanner Restore quarantined files after closing ESET Online Scanner For more information about the ESET Online Scanner, visit our Online Help documentation Solution Restore quarantined files after you have closed scanner If you have already closed the ESET Online Scanner window without restoring quarantined files, restore quarantined files after closing the […]
Issue Enable Strict cleaning to have your ESET product automatically remove PUAs Solution Open the main program window of ESET Cyber Security or ESET Cyber Security Pro. Click Computer Scan → Custom Scan. Figure 1-1 Select the check box next to your hard drive and click Setup. Figure 1-2 Click Cleaning, click and drag the slider bar to Strict Cleaning, and then click OK. […]
Issue Configure detection of Potentially Unwanted Applications For more information about potentially unwanted applications or potentially unwanted content visit our knowledgebase article. Solution Open ESET Mobile Security for Android. Tap Antivirus. Figure 1-1 Tap menu and select Advanced settings. Figure 1-2 Tap the Detect potentially unwanted applications slider bar to enable or disable the setting. Figure 1-3 Your desired […]
Solution Some malware is designed to block access to system tools in Microsoft Windows such as the Control Panel, Task Manager, Registry Editor, and Command Prompt. This is done by modifying the security policy settings of the operating system. These changes can be reversed using the Registry Editor, but if the Registry Editor has been […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Solution Are you a business user? Open the main program window of your ESET Windows product. Press the F5 key to access Advanced setup. Click Web and Email, expand Protocol Filtering and then click Edit next to Excluded applications or Excluded IP addresses depending on the type of exclusion you want to create. Figure 1-1 Click Add. Figure 1-2 Select the application or type the IP address that you want to […]
Issue Web access protection is blocking a website you know to be safe. Solution To view instructions for ESET Endpoint solutions, visit our knowledgebase article. To view instructions for ESET Cyber Security (macOS) products, visit our knowledgebase article. Before excluding a website Excluding a website poses a security risk. An experienced system administrator can configure this or, […]