Issue Activate ESET products installed on your endpoints or server Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and […]
Issue You want to install ESET Endpoint Security for Android (EESA) on your mobile device Solution ESET Remote Administrator (ERA) users: Perform these steps in ERA. Click here for remote installation instructions using ESET Security Management Center (ESMC). Using your Android device, navigate to the ESET Endpoint Security for Android page of the Google Play Store. Tap Install. […]
Issue Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS on a client workstation (6.10 and later) Solution Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.9 or earlier To install ESET Endpoint Security or ESET Endpoint Antivirus for macOS 6.9 or earlier, see our ESET knowledgebase article. ESET Remote Administrator (ERA) users: Perform […]
Solution ESET endpoint products 7.x Frequently Asked Questions What is ESET Endpoint Security / ESET Endpoint Antivirus 7.x? ESET Endpoint Security and Endpoint Antivirus version 7 were released on August 16th, 2018, and are the next generation of ESET SMB and enterprise products. For more information about the differences between ESET Endpoint Security and Endpoint Antivirus, see […]
Issue Download and install ESET Endpoint Security or ESET Endpoint Antivirus on client workstations Upgrade a 6.x, 7.x, or 8.x ESET endpoint product to the latest version Solution Mac users: Click here for instructions ESET Security Management Center (ESMC) users: Perform these steps in ESMC To upgrade from a 5.x ESET endpoint product is possible only if you […]
Issue ESET NOD32 Antivirus for Linux Desktop will not be available for download and activation after August 3, 2021 Details Review ESET’s End of Life policy. To protect Linux-operated devices after August 3, 2021, business license bundles will be available for new customers, for example, ESET PROTECT Entry that includes ESET Endpoint Antivirus for Linux. Existing users […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Upgrade to the latest version of ESET Endpoint Security or ESET Endpoint Antivirus for macOS Solution To upgrade ESET Endpoint Antivirus for macOS or ESET Endpoint Security for macOS to the latest version, Using ESET Remote Administrator: Send a new install task to macOS workstations. Select the appropriate installer package for ESET Endpoint Antivirus for macOS or […]
Issue You want to configure additional firewall rules in ESET Endpoint Security, or create a policy in ESET PROTECT with additional firewall settings for ESET Endpoint Security to protect against ransomware malware(filecoder) Manually create an ESET PROTECT Policy/configure the settings in ESET Endpoint Security Download and import the ESET PROTECT Policy Click an image to […]
Issue Verify that the latest detection engine and modules updates have been received by client workstations To see the current Version of the Detection engine, visit https://www.virusradar.com/en/update/info/ Details By default, ESET products check for a new update every hour and are updated at least once a day with new detection engine updates and occasional program component updates. […]