Issue You suspect that your computer is infected with a virus or malware You were directed by ESET technical support to complete preliminary malware troubleshooting Solution No internet connection If you cannot connect to the internet on the infected computer, visit: No internet connection due to malware. Back up any important or valuable files on your […]
Details ESET Cyber Security Pro provides anti-malware, antivirus protection and an integrated firewall for Mac OS X. Solution Install ESET Cyber Security Pro Activate ESET Cyber Security Pro I. Install ESET Cyber Security Pro Download the latest install package from the ESET download page (or insert the ESET Cyber Security Pro CD into your CD drive): […]
Issue Activate Anti-Theft on your device Recover a device marked missing in ESET Anti-Theft Create a new myESET account Details What is Anti-Theft? Our personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-Theft enables you to monitor usage and track your missing device anywhere […]
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
ESET Multi-Device Security FAQ What is ESET Multi-Device Security? ESET Multi-Device Security is a bundle of ESET products that you can activate using a single license. A Multi-Device Security license allows you to install any combination of the following ESET products: ESET NOD32 Antivirus for Windows ESET Internet Security for Windows ESET Cyber Security or […]
Issue Transfer or move your ESET product to a new computer License Key or Username/Password required You will need your ESET-issued License Key or Username/Password (not your Serial # or Activation Key) to activate the software after installation. These can be found in the license email you received after your original purchase/activation. I do not […]
Microsoft Azure/Amazon VM users It is not recommended to start Windows in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting them in safe mode. I am a Mac user Solution Safe Mode is a troubleshooting option that limits Windows operation to basic functions. Safe […]
1.Download ESET Password Manager for Microsoft Edge or follow the steps below to install the Password Manager extension. 2.Open Microsoft Edge. 3.At the top corner of the browser, click Settings and more… > Extensions > Explore more extensions or visit edge://extensions. 4.Find the ESET Password Manager extension and select Get. 5.Select Install. 6.To allow autofill functionality, click Yes. After the extension is installed successfully, refer to […]
1.Install the ESET Password Manager extension in your Mozilla Firefox browser. 2.Click Install. 3.Click Add. 4.Click OK to complete the installation. 5.Check the Firefox toolbar. You should see the Password Manager icon in the toolbar. If you do not see icon in the toolbar, open the Firefox menu, click Add-ons and select the Extensions tab or press Ctrl + Shift + A. Verify that the extension […]
1.Install Password Manager on Chrome or click the puzzle icon in your Google Chrome web browser. 2.In the left column, click Apps or Extensions. 3.Browse or search for Password Manager. 4.Click Add to Chrome. 5.After the extension is installed successfully, refer to the Getting started with Password Manager section. Source : Official ESET Brand Editor by : BEST Antivirus KBS Team