To remove the TrafficLight extension from Mozilla Firefox, follow these steps: 1. Open your Mozilla Firefox browser. 2. In the top menu bar, click on Tools, then select Add-ons. 3. Select Extensions on the left column. 4. Select the TrafficLight extension and click on ••• then choose Remove. 5. Click on Remove to confirm the action. To remove the TrafficLight extension from Google Chrome, follow these steps: 1. Open your Google […]
This article shows how to export the scan log after scanning your Mac with Bitdefender Virus Scanner Plus. To find the Virus Scanner Plus scan log, follow the steps below: 1. Click on Finder at the bottom left of the Dock (Finder is the icon that looks like a blue square with a smiley face). 2. Next, click Go at […]
Virus Scanner Plus brings Bitdefender’s top rated antivirus technology to the App Store! It allows you to scan running apps, critical locations or the entire system whenever you choose. You can also activate Continuous Scan to keep Virus Scanner Plus running all the time. If you download an infected file or get one in the mail […]
This article shows how to export the scan log after scanning your Mac with Bitdefender Virus Scanner. To find the Bitdefender Virus Scanner scan log, follow the steps below: 1. Click on Finder at the bottom left of the Dock (Finder is the icon that looks like a blue square with a smiley face). 2. Next, click Go at […]
There are very rare situations when Bitdefender Antivirus for Mac encounters issues that are impeding the product to work as designed. In these cases we need to perform certain steps, to see why the product’s functions are not performing as they should. In order to troubleshoot and solve any issues that may appear with Bitdefender Antivirus for Mac […]
The main causes of browsing slowdowns on your Mac are toolbars, different add-ons and plug-ins, adware and spyware and multiple security solutions. To deal with such slowdowns, follow the steps detailed below. 1. Reset your browser. Depending on the browser you use, the following articles might help you: Instructions for Safari users Instructions for Chrome users Instructions […]
There are several ways to capture your screen on a device running Windows, macOS, Android, or iOS. Select one of the following depending on your operating system to learn more: How to take a screenshot on Windows » On Windows, there are several ways to take a screenshot: Using the Print Screen key on your keyboard […]
This article helps you provide the support team essential troubleshooting information in case your Mac seems infected, but Bitdefender does not detect any threats. When you contact Bitdefender support, a representative may ask you to provide a BDSYS log from the affected Mac. The BDSYS tool gathers system settings and logs, necessary for malware analysis. To […]
The instructions presented below will help you reset Mozilla Firefox, in order to deal with issues caused by adware on macOS: • Hold the Shift key (on your keyboard) and then click on the Firefox icon, from the Dock. • In the Top menu bar please click on Firefox and then on Preferences. • In the Privacy section click on Clear your recent history. […]
The instructions presented below will help you reset Google Chrome on Mac, in order to deal with issues caused by adware: • Hold the Shift key (on your keyboard) and then click on the Chrome icon, from the Dock. • Click on the Menu button in the upper-right corner, go to More Tools, then select Extensions • Uninstall any extensions that you […]