Depending on the age you set for your child, Bitdefender Parental Control comes by default with a selection of blocked categories. To allow access to a particular website that enters under a category blocked by Parental Control you can add an exception for that URL. Exceptions can be created either from the Bitdefender Central webpage or […]
Bitdefender Parental Control allows parents to set time restrictions on their children’s devices. This feature can be accessed in two ways: from the Central app & the Central webpage. NOTE: Bitdefender Parental Control for iOS does not support Time Restrictions. From Bitdefender Central web In order to limit a child’s time on the device you […]
Bitdefender Parental Control features can’t be turned off unless the child has access to the Bitdefender Central account. The application can be uninstalled from the device. However, you will receive a notification when it is uninstalled from the device. The application’s permissions can also be removed from an Android device. We recommend that you use […]
Bitdefender Parental Control allows you to control the content accessed by your child while using the computer. You will be able to see the type of websites your child visits and receive notifications regarding this. To view the websites you child accesses: 1. Log in to your Bitdefender Central account. 2. Click on the Parental Control tab. […]
If you’re not the only person who has administrative rights to a specific computer, then it is recommended that you protect your Bitdefender settings with a password. To configure password protection for the Bitdefender settings: 1. Click the Settings icon on the left sidebar of the Bitdefender interface. 2. In the GENERAL window, turn on Password protection by clicking the corresponding […]
You can use the Bitdefender Compress Tool to create secured archives with malware samples. These can later be sent to our experts for further analysis. To create an archive, simply follow the steps detailed below: 1. Click on this link, download the Bitdefender Compress Tool and save it on your desktop. 2. Run the Bitdefender Compress Tool. 3. Now just drag and […]
When running a scan with Bitdefender, some items might be flagged as password-protected. A similar message may appear during a Bitdefender scan or in the scan log: The current file is a password-protected item. Please enter the password here below so that Bitdefender can scan it. If you do not know the password, you can choose to […]
Safe mode is a diagnostic operating mode, used mainly to troubleshoot problems affecting the normal operation of Windows. Such problems range from conflicting drivers to viruses preventing Windows from starting normally. In Safe Mode, only a few applications work and Windows loads just the basic drivers and a minimum of operating system components. This is why […]
When accessing Bitdefender Central, you might be confronted with one of the next issues: • nothing happens when you’re trying to login to your account • the platform returns to the same page • the page is not displayed correctly • you encounter an unknown error message If you’re experiencing one of the above issues, […]
You can change the Central account (e-mail address) associated with each of your Bitdefender apps from the Switch Account feature. To connect the installed Bitdefender products to a different Central account, follow the instructions below. NOTE: The features of the Bitdefender product will change according to the subscription available on the new Central account. Click the […]