Run the connectivity test To test if Defender for Endpoint on Linux can communicate to the cloud with the current network settings, run a connectivity test from the command line: BashCopy mdatp connectivity test expected output: OutputCopy Testing connection with https://cdn.x.cp.wd.microsoft.com/ping … [OK] Testing connection with https://eu-cdn.x.cp.wd.microsoft.com/ping … [OK] Testing connection with https://wu-cdn.x.cp.wd.microsoft.com/ping … [OK] […]
Verify that the installation succeeded An error in installation may or may not result in a meaningful error message by the package manager. To verify if the installation succeeded, obtain and check the installation logs using: BashCopy sudo journalctl –no-pager|grep ‘microsoft-mdatp’ > installation.log BashCopy grep ‘postinstall end’ installation.log OutputCopy microsoft-mdatp-installer[102243]: postinstall end [2020-03-26 07:04:43OURCE +0000] […]
While you are going through Microsoft Defender for Endpoint on macOS and Manual deployment testing or a Proof Of Concept (PoC), you might get the following error: Message: No license found Looks like your organization does not have a license for Microsoft 365 Enterprise subscription. Contact your administrator for help. Cause: You deployed and/or installed the Microsoft Defender for […]
This article provides information on how to troubleshoot issues with the kernel extension that is installed as part of Microsoft Defender for Endpoint on macOS. Starting with macOS High Sierra (10.13), macOS requires all kernel extensions to be explicitly approved before they’re allowed to run on the device. If you didn’t approve the kernel extension […]
Platform macOS This topic describes how to Troubleshoot cloud connectivity issues for Microsoft Defender for Endpoint on macOS. Run the connectivity test To test if Defender for Endpoint on Mac can communicate to the cloud with the current network settings, run a connectivity test from the command line: BashCopy mdatp connectivity test expected output: BashCopy Testing […]
This topic provides some general steps that can be used to narrow down performance issues related to Microsoft Defender for Endpoint on macOS. Real-time protection (RTP) is a feature of Microsoft Defender for Endpoint on macOS that continuously monitors and protects your device against threats. It consists of file and process monitoring and other heuristics. […]
Installation failed For manual installation, the Summary page of the installation wizard says, “An error occurred during installation. The Installer encountered an error that caused the installation to fail. Contact the software publisher for assistance.” For MDM deployments, it displays as a generic installation failure as well. While we do not display an exact error […]
This article provides troubleshooting information for security administrators who are experiencing issues when switching from a non-Microsoft endpoint protection solution to Microsoft Defender for Endpoint. Microsoft Defender Antivirus is getting uninstalled on Windows Server When you make the switch to Defender for Endpoint, you begin with your non-Microsoft antivirus/antimalware protection in active mode. As part […]
If Office activation fails, you’ll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you’ll need to fix the problem that’s causing activation to fail. Step 1: Sign in to Office with the right account If Office asks […]