F-Secure for Home Security description (F-Secure) Use case: track assets coming from a custom source (for example Active Directory) (F-Secure). Use case: search discovered hosts (F-Secure) Use case: export web scan findings (F-Secure) Use case: export system scan findings (F-Secure) Use case: export system scan findings in XML format (F-Secure) Use case: check for vulnerabilities […]
Category: Troubleshooting F-Secure Home
F-Secure for Android(23)
F-Secure for IOS(18)
F-Secure for MAC(14)
F-Secure for Windows(25)
Troubleshooting (F-Secure)
After a scan has completed with Linux authenticated scanning enabled, the scan report will contain an Informational finding, stating whether the scanning succeeded or failed. In the event of a failure, the Findings field will show details about why the authenticated scanning failed. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Troubleshooting Windows authenticated scanning (RPC) (F-Secure)
It is recommended that you verify the functionality of the new account from a remote host before using the account for Windows authenticated scanning (RPC). The scanning engine requires access to the network share and the registry to perform authenticated scanning of Windows hosts. Note: It may take several hours before Group Policy changes take effect. […]
Troubleshooting scan nodes issues (F-Secure)
You can try the following steps to resolve scan node issues: Ensure that the scan node Windows service is running. Open Radar Scan Node – Control Center and check if the scan node is active and that scanning engines were downloaded (revision is greater then 0). Review the scan node log files (C:\Program Files (x86)\F-Secure\RadarScanAgent\logs). Perform a connection […]
How can I generate a FREEDOME VPN log file with my computer? (F-Secure Troubleshoot MAC)
If you have technical problems with your product, you can create and send a log file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your device. To create the log file: Open the FREEDOME VPN app. From the left navigation, select Help > About FREEDOME. Click 7 […]
Why does FREEDOME not work in the United Arab Emirates and other Persian Gulf area countries? (F-Secure Troubleshoot MAC)
This topic explains why FREEDOME VPN does not work in the United Arab Emirates and other Persian Gulf area countries. Symptoms The FREEDOME VPN app cannot connect to any of the FREEDOME VPN servers when the device is in the following Persian Gulf area: Bahrain Iraq Kuwait Oman Qatar Saudi Arabia United Arab Emirate At […]
Why does FREEDOME VPN not work in China? (F-Secure Troubleshoot MAC)
This topic explains why FREEDOME VPN does not work in China. Symptoms When residing in China, the FREEDOME VPN app often cannot connect to any of the FREEDOME VPN servers. Occasionally, some of the FREEDOME VPN locations may work, but often not. When residing outside China, accessing Chinese website or other Chinese internet services often […]
Unable to connect to a public WiFi network when FREEDOME VPN is on (F-Secure Troubleshoot MAC)
This topic explains why sometimes when FREEDOME VPN is on you cannot connect to a public WiFi network. Symptoms I try to connect to a public WiFi network. To ensure that I can safely use the network, I have FREEDOME VPN turned on. However, I can’t connect to the WiFi network. Diagnosis There are two […]
Unable to access a device in my local network with the host name when FREEDOME VPN is on (F-Secure Troubleshoot MAC)
This topic explains what to do if you are unable to access a device in your local network with the host name when FREEDOME VPN is turned on. Symptoms When F-Secure FREEDOME VPN is turned on, it may not be possible to access a device (for example NAS boxes, network printers, smart network appliances) in […]
My FREEDOME VPN subscription code does not work (F-Secure Troubleshoot MAC)
This topic explains why FREEDOME VPN sometimes does not accept the subscription code you have bought. Symptoms Note: This article applies to you only if you have a standalone version of the F-Secure FREEDOME VPN product. You have bought an F-Secure FREEDOME VPN subscription. When you enter the subscription code in the FREEDOME VPN app, the […]