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Instructions

What is the Anti-Theft web interface?

The Remote Management web interface on the avgmobilation.com website provides AVG AntiVirus for Android users with several options for remote control of their missing device by sending specific commands to the device. The following table lists these options:

Option Description
Select device In case there are few devices registered using the same Google email account, the dropdown list allows you selecting the device to locate.
Device Name Edit Allows giving the device a nickname.
Shout Make the device sound an alarm (even if it is in silent mode) to help you locate it.
Locate Make the device send its location to the Remote Management web server to help you locate it.
Lock Lock the device with a password to protect it against misuse. This option also allows you to edit a lock message that will be displayed on the locked device. Note that this is a one-time action: once the device is unlocked (either remotely or locally), it will be necessary to lock it again if you want it to remain locked.
Unlock Unlock the device using the password. The lock screen will no longer be displayed on the device.
Wipe Wipe all personal data from the device and format the SD card. This action is irreversible – the wiped data cannot be stored.
Remove device Remove the device from the list of devices managed using the Remote Management web interface.
Anti-Theft password Allows you to change the password used for sending SMS commands to your lost device. For the change to take place, your mobile device must be connected to the Internet at the time of the change.

Amazon FirePhone users: Please note that for Anti-Theft only text-message (SMS) commands are supported for the Amazon FirePhone. This phone does not support Anti-Theft commands sent from our website.

How do I activate text message (SMS) commands?

If your device is ever lost or stolen, you can send text message commands to it from another phone in order to:
  • Sound an alarm on your lost device
  • Locate your lost device on a map
  • Lock your lost device
  • Wipe personal data from your lost device
To activate this feature, you must create an Anti-Theft password to be used in your text message commands. To create a password,, open AVG AntiVirus for Android  and tap the Anti-Theft tile. Then, tap Anti-Theft Password. You will be prompted to create a password (at least 4 characters in length).

What kinds of text message (SMS) commands can I send?

After your password is created, follow these steps:
  • From another phone, create a new text message to send to your lost device.
  • In your text message, type one of the following commands plus your Anti-Theft password.
List of commands (commands are NOT case sensitive, but password is case sensitive):
  • To sound an alarm – AVGShout <Your password>
  • To locate the device – AVGlocate <Your password>
  • To lock the device – AVGlock <Your password>
  • To wipe the device – AVGWipe <Your password>
For example, if your Anti-Theft password is 1234, you could borrow a friend’s phone and text “AVGlock 1234” (without quotes) to your lost phone in order to remotely lock the phone and prevent others from using it. (Note: We strongly recommend using a safer password than 1234!)
Source : Official AVGsa Website
Editor by : BEST Antivirus KBS Team

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