What can I do if all emails end up in the Badmail quarantine?

If all emails end up in the Badmail quarantine, please check the following configuration.

Configuration of the Avira Scan Engine

1. Navigate to Policy Configuration → Mail transport Jobs → Right-click on Scan with Avira Scan Engine → Properties.
2. Select the Avira Scan Engine tab. A job must be active here for the emails to be scanned.
3. If the jobs are inactive, click the corresponding job and select Edit.

   

4. In the following window, set the job to Enabled: Yes.