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Applies to Sophos Home – Windows 10 computers

This article describes how to turn off AMSI logging, in order to resolve compatibility issues with certain programs. These steps should be used if a program has crashed and its logs/errors display a conflict with AMSI files/dll.

How to turn off AMSI logging

1. Turn off Sophos Home Tamper protection : Sophos Home (Windows) How to disable Tamper protection
2. Open the Windows Registry editor (Start–> regedit) and perform a full backup
3. Within the registry, navigate to

HKLM\SOFTWARE\Sophos\Sophos AMSI Protection

4. Right-click to create a DWORD called LogLevel
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5. Double click on the newly created LogLevel DWORD, and set a decimal value of 0
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6. Close the registry and restart the computer.

Source : Official Sophos Brand
Editor by : BEST Antivirus KBS Team

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