You are replacing an expired subscription with a new serial number you see on the Order Confirmation Email or on the package you purchased from the retail store. Open Trend Micro, then click the expiry date you can see at the bottom. Click Change your serial number. Type your new serial number in the fields provided. Click Next, then click Close. […]
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How to check Mobile Security for Android app version (Trend Micro)
It is recommended to upgrade Trend Micro Mobile Security to its latest version to get your app up-to-date with new features and enhancements. Check if Mobile Security is up-to-date On your Android device, open the Mobile Security app. Tap the Menu button, then tap Settings. From the list, tap About. This should display App Version: 12.0 (or higher). If […]
How to adjust scan settings on Windows (Trend Micro)
Trend Micro can search for threats in files and settings as well as check for suspicious behavior on your computer. It attempts to remove the threat from the infected file. If unsuccessful, it deletes the infected file along with the threat. Open Trend Micro, then click Settings . Click Security & Tuneup Controls, then click on Scan Preferences. Check or […]
How to scan for viruses on Windows (Trend Micro)
Trend Micro keeps your computer protected in real-time so you do not need to scan manually to remove viruses. If your computer performs poorly due to a possible infection, you can still run a scan at any time. Run a scan Open Trend Micro, then click the arrow beside the Scan tool and choose your preferred scan: Quick […]
How to adjust Trend Micro Web Threats settings on Windows
Trend Micro maintains a database of risky websites that have a history of transmitting malicious software or supporting online fraud. Choose from what level of protection you want Trend Micro to block these threats. Open Trend Micro, then click Settings . Select Internet & E-mail Controls > Web Threats. Configure the settings you want to modify: Put a check beside Block potentially […]
How to adjust Trend Micro program settings on Windows
Configure, change and edit the settings of the latest program features of Trend Micro Security for Windows. Open Trend Micro, then click Settings . Configure your preferred settings: Clicking will give you the description of each feature to help you customize your settings. Select Security & Tuneup Controls > Scan Preferences to configure how the program will react to detected threats. Select Security & Tuneup Controls > PC […]
How to adjust PC Health Checkup settings ( Trend Micro )
PC Health Checkup checks for security vulnerabilities, improves system performance and protects your Internet privacy. Open Trend Micro, then click Settings . Click Security & Tuneup Controls, then click on PC Health Checkup. Check the items that you want to include on the scan. Check for security vulnerabilities Windows Update Firewall Protection Internet Explorer User Account Control Settings Flash Player Update […]
How to check for social network privacy risks on Windows (Trend Micro)
Trend Micro Privacy Scanner helps you adjust the right settings on your social media accounts to ensure your personal information stays private and protected. Open a web browser. Click the Trend Micro Toolbar, then choose Check your online privacy. Choose which Social Networking Sites you want to check, then click Sign In. Click See Scan Results to check for any privacy concerns. Click Fix […]
How to use Trend Micro Social Networking Protection
When Social Networking Protection is ON, it checks what websites are safe or malicious to visit when you mouse over their links. You can also warn your friends of the bad links you see on their pages, so they can delete them. Turn ON Social Networking Protection Watch the video tutorial or follow the steps below: Open Trend […]
How to set up Trend Micro Folder Shield in Windows
Enabling Folder Shield helps protect your files from ransomware attacks that shields you from malware that can encrypt your files, including its subfolders. Open Trend Micro, then click the Data tab. Click Configure beside Folder Shield. Read the introduction, then click OK. Put a check beside Don’t show this introduction again before clicking OK if you do not want to see this window every time you configure Folder Shield. Click Protect […]