In order to get started with Panda Family, please follow the steps below: From the main menu of the installed app on your mobile device, go to the Family section. Select the type of user that will be using the device you are configuring: Supervisor (parents or guardians). Please note that you must first configure the supervisor’s […]
Articles Tagged: Panda
What are the main features of Panda Dome Family?
Panda Dome Family provides parents with the ability to locate their loved ones in real time, as well as monitoring and controlling their use of mobile devices. These are the main features: Geolocation on a map The product provides two views: Global view, on a map, of all the members of the family (represented by […]
How to configure Panda Dome Family?
Panda Dome Family allows you to set up general settings for all users and individual settings for specific users. For example: General settings Administrator account (Panda Account). Predefined time intervals. Predefined geographical areas (geo-fences). Notification options: Notification channel (push notifications, email, both). Notification events: Arrival/departure from monitored areas. Low battery. Attempt to use an unallowed […]
How to add Panda Dome Family to your Account
If you already have a Panda Account: Log in to your Panda Account using your login email and password: https://my.pandasecurity.com Click I have a code. Enter the Activation Code that you’ll find on the welcome email, for example. Your Panda Dome Family product will be added to your Account. NOTE: If you already had Panda Dome for Android™ installed […]
How to install Panda Dome Family on iOS®/Android™ devices
To install Panda Dome Family on iOS® and Android™ devices, please follow the steps below: Log in to your Panda Account using your login email and password: https://my.pandasecurity.com From your Panda Account, click the newly added Panda Dome Family product. Then, click the Download button for the appropriate operating system (iOS®/Android™). Repeat this operation on every device where […]
How to uninstall Panda from the computer
Symptoms The automatic uninstallation from Add or Remove Programs of the Windows Control Panel has not been completed correctly. The services of my product have expired, I do not wish to renew and I want to stop getting the popups reminding me to renew my Panda product. Solution Uninstall your Panda product from the Windows Control Panel. Only if this […]
How to report a security vulnerability to Panda Security
Introduction Panda Security is committed to resolving security vulnerabilities in our products in a quick and efficient manner. We very much appreciate and encourage the collaboration with researchers who report vulnerabilities to us. The following article explains how to report a Panda Security vulnerability to the Panda Security Response Team. Responsible Disclosure Please follow the […]
How to remove viruses with Panda Cloud Cleaner rescue USB drive
Panda Cloud Cleaner rescue USB drive is a tool which allows you to scan computers which, due to virus infections, will not start correctly. Please note the following considerations before you proceed with the instructions: You need a computer that can boot up. You need a USB drive. It is advisable to print the instructions. […]
How to uninstall Panda from the computer
Symptoms The automatic uninstallation from Add or Remove Programs of the Windows Control Panel has not been completed correctly. The services of my product have expired, I do not wish to renew and I want to stop getting the popups reminding me to renew my Panda product. Solution Uninstall your Panda product from the Windows Control Panel. Only if this […]
Does Panda VPN keep logs?
No, we do not collect any personally identifiable information. We do not collect, store, or share any permanent identifiers of users, including IP addresses. We do not keep any kind of activity logs for any of our users, whether they are free or Pro VPN users. Please note that Panda VPN only enables privacy and […]