The Agent allows you to diagnose and to fix many issues remotely, often in the background without the user being aware of it. The management console provides shortcuts for accessing certain remote control tools without the need to enter user credentials in the PCSM agent installed on the administrator’s computer. These shortcuts can be found […]
Quickjobs run immediately and do not require complex scheduling. Any component can be added to the list of available Quickjobs by making the component a favourite. Click on the Components tab to see the list of components. Click on the Favourite star () to toggle as a favourite (). The component will now be available in QuickJobs. Help nº- 20120702 […]
Introduction The Systems Management scripting engine is hugely powerful, allowing you to write and deliver your scripts (either as one-off jobs, recurring scheduled jobs, or monitors) to specifically targeted devices in your estate. One of the facets of that engine is the ability to set “input variables” to a script, allowing you to re-use a […]
Introduction Systems Management allows you to add devices to your account that you have “discovered” on the network, then monitor those devices using the Simple Network Management Protocol (SNMP). That monitoring could mean being alerted when a router port goes over a certain bandwidth utilisation, or a network-connected UPS passes a specific battery charge threshold. […]
Introduction Component monitors are, basically, scripts that run regularly on your devices – and if a specific condition is met, it will raise an alert. For example, in the ComStore are pre-configured component monitors for a number of anti-virus packages that will alert if your definitions are out of date, or if the anti-virus software […]
Safety and security of user data is always a priority when managing partner devices. When a device is lost or stolen, the data stored is often more valuable than the device itself. It is therefore imperative that, in the event of a device being lost or stolen, you ensure its data is protected or removed […]
To create an account level policy, proceed as follows: Open the Administration console. Click the Account tab, select Policies and click New account policy. Type a name for your policy and select the type: Agent ESXi Monitoring Maintenance Window Mobile Device Management Monitoring Patch Management Power Windows Update You can also select Based on, if you want to base your new […]
The Patch Management feature within PCSM allows the network administrator to automate the deployment of updates and patches for software installed. The administrator can also approve patches that have not been installed on the managed devices. Patch management feature description From the PCSM administration console, click the Manage tab in either the Account tab or within a specific Site. The […]
Patch policies in Systems Management enable the administrator to have greater control of the rollout of Windows updates to the network. By configuring a number of options from the Administration console, the administrator can easily fine tune the delivery of patches to all Windows devices. Steps to create a patch policy Open the PCSM Administration […]
To create an account level policy, proceed as follows: Open the Administration console. Click the Account tab, select Policies and click New account policy. Type a name for your policy and select the type: Agent ESXi Monitoring Maintenance Window Mobile Device Management Monitoring Patch Management Power Windows Update You can also select Based on, if you want to base your new […]