The article concerns Kaspersky Security Cloud — Family, Personal, and Free. Before installation: Check if your computer meets system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Security Cloud. We recommend removing all incompatible software to ensure that Kaspersky Security Cloud works correctly. Close all running applications. […]
Before installation: Check if your computer meets the system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Total Security. We recommend removing all incompatible software to ensure that Kaspersky Total Security works correctly. Close all running applications. How to install Kaspersky Total Security from the installation […]
Before installation: Check if your computer meets system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Anti-Virus. We recommend removing all incompatible software to ensure that Kaspersky Anti-Virus works correctly. Close all running applications. How to install Kaspersky Anti-Virus from the installation file Download the Kaspersky […]
This article concerns: Kaspersky Security Cloud for Windows and for Mac Kaspersky Internet Security for Windows and for Mac Kaspersky Anti-Virus Kaspersky Total Security This article does not contain activation codes. What is an activation code? An activation code is a code you receive when you buy a license for a Kaspersky application. It consists […]
To remove a Kaspersky application: Open the Control Panel. See the Microsoft support website for instructions. Go to Programs and Features. Select your Kaspersky application and click Uninstall/Change. If the application is password-protected, enter the password. Click Yes. If you have forgotten the password, reset it. See this article for instructions. Click Next. If the application is password-protected, enter the password again. Click Next. Save […]
After the installation of a Kaspersky product, the operating system or the product may work incorrectly due to incompatibility of software or drivers installed on your computer with the Kaspersky product. To find out the cause of the problem and solve it, Kaspersky Technical Support may need a Get System Info report. If the technical engineer didn’t […]
To identify the cause of a problem, Kaspersky Lab support engineers may ask ask you to send a screenshot the error message or settings window. How to take a screenshot on a Windows PC Reproduce the issue so that the error message appears on the screen or open a requested window. Use the built-in […]
Start your PC in Safe Mode if you need to troubleshoot any issues. When you start Windows in Safe Mode, a limited selection of drivers and files is used. This decreases the likelihood of errors occurring during startup and allows you to fix any issues in the operating system. To start the computer in Safe […]
You can uninstall third-party anti-virus applications using: Microsoft Windows tools. This method does not require you to install or start additional applications, but it may not completely remove the anti-virus application. Remaining files may interrupt the installation or affect the operation of your Kaspersky application. Special tools from the developers of the anti-virus application. We […]
General requirements: 1150 MB of free disk space CD/DVD drive (when installing from a CD) Internet connection (for installation and activation, participation in Kaspersky Secure Network, as well as database and program module updates) Computer mouse Microsoft Internet Explorer 8.0 or later Microsoft Windows Installer 3.0 or later Microsoft .Net Framework 4 or later Netbook requirements: […]