In some cases, you may need to access files or folders which are hidden by default for security reasons. Check if display of hidden files and folders is enabled on your PC. Windows 10 Open any folder on your computer. Go to the View tab. Click Show/Hide. Make sure the Hidden items checkbox is selected. Hidden items will be […]
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Secure Connection Kaspersky Free If you can’t find your Kaspersky application on the computer, use the instructions in this article. Kaspersky applications launch automatically on Windows startup. If you did not change the application’s startup settings, your computer is protected even if […]
Before installation: Check if your computer meets the system requirements for Kaspersky Small Office Security. For more information, see Online Help. Check whether any applications installed on your computer are incompatible with Kaspersky Small Office Security. We recommend removing all incompatible software to ensure that Kaspersky Small Office Security works correctly. Close all running applications. How […]
The article concerns Kaspersky Security Cloud — Family, Personal, and Free. Before installation: Check if your computer meets system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Security Cloud. We recommend removing all incompatible software to ensure that Kaspersky Security Cloud works correctly. Close all running applications. […]
Before installation: Check if your computer meets the system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Total Security. We recommend removing all incompatible software to ensure that Kaspersky Total Security works correctly. Close all running applications. How to install Kaspersky Total Security from the installation […]
Before installation: Check if your computer meets system requirements. See Online Help for more information. Check whether any applications installed on your computer are incompatible with Kaspersky Anti-Virus. We recommend removing all incompatible software to ensure that Kaspersky Anti-Virus works correctly. Close all running applications. How to install Kaspersky Anti-Virus from the installation file Download the Kaspersky […]
This article concerns: Kaspersky Security Cloud for Windows and for Mac Kaspersky Internet Security for Windows and for Mac Kaspersky Anti-Virus Kaspersky Total Security This article does not contain activation codes. What is an activation code? An activation code is a code you receive when you buy a license for a Kaspersky application. It consists […]
To remove a Kaspersky application: Open the Control Panel. See the Microsoft support website for instructions. Go to Programs and Features. Select your Kaspersky application and click Uninstall/Change. If the application is password-protected, enter the password. Click Yes. If you have forgotten the password, reset it. See this article for instructions. Click Next. If the application is password-protected, enter the password again. Click Next. Save […]
After the installation of a Kaspersky product, the operating system or the product may work incorrectly due to incompatibility of software or drivers installed on your computer with the Kaspersky product. To find out the cause of the problem and solve it, Kaspersky Technical Support may need a Get System Info report. If the technical engineer didn’t […]
To identify the cause of a problem, Kaspersky Lab support engineers may ask ask you to send a screenshot the error message or settings window. How to take a screenshot on a Windows PC Reproduce the issue so that the error message appears on the screen or open a requested window. Use the built-in […]