How to get trace files In the main window of Kaspersky Total Security, click . If you’re not sure how to open the application, see this article. Click Support Tools. If the technical support engineer did not specify which events to trace, click the Enable application traces switch and click Save. Reboot the computer. Computer reboot is required unless the support […]
To fix some of the problems with Kaspersky Anti-Virus 2018 that you may encounter, Kaspersky Lab Technical Support may require trace files of the application’s components. We do not recommend that you perform the actions described below unless they are required and guided by a Technical Support engineer. If enabled accidentally, trace collection may account […]
How to get trace files Click the support icon in the lower-left corner of the Kaspersky Anti-Virus main window. To learn how to open the main application window, see this article. Click Support Tools. In the Traces section, select the type of events to trace. The technical support specialist will tell you which type to select. […]
How to get trace files In the main window of Kaspersky Anti-Virus, click . To learn how to open the main application window, see this article. Click Support Tools. In the Traces section, select the type of events to trace. The technical support engineer will tell you which type to select. Errors Important Recommended All Trace collecting will […]
How to get trace files In the main window of Kaspersky Anti-Virus, click . If you’re not sure how to open the application, see this article. Click Support Tools. If the Technical Support specialist hasn’t specified otherwise, switch the Enable application traces toggle to the “on” position and click Save. Restart the computer. Restarting is mandatory, unless a Technical Support specialist […]
How to generate a report in Kaspersky Internet Security 2018 In the main window of Kaspersky Internet Security 2018, click the gear button . If you have problems opening the application window, see this guide. In the Support window, click Support Tools. In the Traces section, select the trace level: Errors Important Recommended All Your Technical Support engineer will tell you which […]
How to get trace files In the main window of Kaspersky Internet Security, click Support. To learn how to open the main application window, see this article. Click Support Tools. In the Traces section, select the type of events to trace. The technical support specialist will tell you which type to select. Errors Important Recommended All If the specialist did […]
How to get trace files In the main window of Kaspersky Internet Security, click . To learn how to open the application, see this guide. Click Support Tools. In the Traces section, select the type of events to trace. The technical support engineer will tell you which type to select. Errors Important Recommended All Tracing will start. If the engineer […]
The Self-Defense component prevents Kaspersky Small Office Security from being blocked or removed by other applications. Self-Defense is enabled by default, but it may sometimes be necessary to disable it in order to troubleshoot issues with Kaspersky Small Office Security. Disabling Self-Defense prevents some features of Kaspersky Small Office Security from working properly and lowers […]
Activate Kaspersky Small Office Security to protect your computer against viruses and other threats. Before activating the application: Make sure your computer is connected to the Internet (for example, open the www.kaspersky.com website). Make sure the system date is set correctly on your computer. To learn more about the activation code and licensing, see this article. How to purchase a license […]