Malwarebytes for Home Technical Add-on for Malwarebytes for Splunk Malwarebytes Agentless Remediation app for Splunk Relatórios de atividade de terminais na plataforma Nebula da Malwarebytes Verify subscription renewal email is legitimate (Malwarebytes) Support for Malwarebytes subscriptions and payments Sign up for Malwarebytes Premium with eero Plus Renewal cost for a Malwarebytes Premium subscription Remove third […]
When you submit a ticket about a Malwarebytes Privacy for iOS issue, you’ll be contacted by a Malwarebytes Support agent through email. Depending on your issue, you may need to collect diagnostic data for investigation and submit it to our support team for troubleshooting the issue. Follow the steps below to collect and reply with […]
If you’re experiencing an issue with Malwarebytes for iOS, submit a help request using Malwarebytes for iOS. Submitting a help request creates a ticket for you. Open Malwarebytes for iOS. At the bottom-right part of the dashboard, tap Help. Tap Submit a help request. An email template appears. In the space of your email body, add information that […]
If a potential scammer attempted to contact you and Malwarebytes for iOS did not detect or block the call, report the scammer’s phone number to us. Reported phone numbers are sent to our researchers for investigation and blocked on your device. You can report fraudulent numbers through the Malwarebytes for iOS settings, the iOS Phone […]
Scammers use several tactics to avoid being identified, from changing phone numbers to spoofing caller ID information. To protect you from potential scammers, we regularly update our list of known scammers and recommend you: Turn on iOS Call Protection Customize Call Protection in Malwarebytes for iOS Report a fraudulent number with Malwarebytes for iOS We […]
iOS Content & Privacy Restrictions, also known as Parental Controls, let you manage which features, apps, and content your kids can and can’t access on their iOS device. Refer to Apple’s How to use parental controls on your child’s iPhone, iPad, and iPod touch for more information. Enabling certain iOS restrictions impacts your ability to enable some […]
The Help screen provides answers to common questions about Malwarebytes for iOS. Submit feedback: Directs you to a survey to provide feedback about the app. Submit a help request: Opens a report to send for found issues with the app. For more information, see Report a problem with Malwarebytes for iOS. Search for answers: Opens your browser to the […]
On iOS devices, you can force close an app when it becomes unresponsive. Periodically, people will close all their apps which is unnecessary but harmless. IMPORTANT: Do not force close the Malwarebytes app. Force closing Malwarebytes for iOS prevents iOS from periodically running our background tasks. In order to keep the protection for Call Protection and Ad […]
When attempting to purchase a Malwarebytes Premium subscription on your iOS device, you might see a Cannot connect to iTunes Store alert message or similar. If you experience this message when attempting to purchase a premium subscription on iOS, refer to Apple’s support article If you can’t connect to the App Store, iTunes Store, or Apple Books for assistance. […]
Malwarebytes Premium on iOS offers Call Protection to alert you of any potential scam callers. If you receive an Error Enabling Extension message, or do not see the Malwarebytes button under the Call Blocking & Identification menu of your iPhone’s Settings, follow the troubleshooting steps below to fix the error and enable Call Protection. Close and reopen iOS Settings app […]