It is recommended that you verify the functionality of the new account from a remote host before using the account for Windows authenticated scanning (RPC). The scanning engine requires access to the network share and the registry to perform authenticated scanning of Windows hosts. Note: It may take several hours before Group Policy changes take effect. […]
Articles Tagged: fix F-Secure for Windows
Troubleshooting Windows authenticated scanning (WinRM) (F-Secure)
It is recommended that you verify the functionality of the new account from a remote host before using the account for Windows authenticated scanning. Note: Run the commands described in steps 1 – 5 directly on the target machine. This verifies that Windows Remote Management (WinRM) is configured properly on that machine and has sufficient permissions […]
Why is Windows requesting a digitally signed driver? (F-Secure Troubleshoot Windows)
This topic explains why Windows is requesting a digitally signed driver when you are installing FREEDOME VPN on a Windows 7 computer. Symptoms If you’re trying to install FREEDOME VPN on Windows 7, you may see the following error message: This error prevents FREEDOME VPN from being installed. Diagnosis The reason for this is that […]
Why does FREEDOME not work in the United Arab Emirates and other Persian Gulf area countries? (F-Secure Troubleshoot Windows)
This topic explains why FREEDOME VPN does not work in the United Arab Emirates and other Persian Gulf area countries. Symptoms The FREEDOME VPN app cannot connect to any of the FREEDOME VPN servers when the device is in the following Persian Gulf area: Bahrain Iraq Kuwait Oman Qatar Saudi Arabia United Arab Emirate At […]
Why does FREEDOME VPN not work in China? (F-Secure Troubleshoot Windows)
This topic explains why FREEDOME VPN does not work in China. Symptoms When residing in China, the FREEDOME VPN app often cannot connect to any of the FREEDOME VPN servers. Occasionally, some of the FREEDOME VPN locations may work, but often not. When residing outside China, accessing Chinese website or other Chinese internet services often […]
Unable to connect to a public WiFi network when FREEDOME VPN is on (F-Secure Troubleshoot Windows)
This topic explains why sometimes when FREEDOME VPN is on you cannot connect to a public WiFi network. Symptoms I try to connect to a public WiFi network. To ensure that I can safely use the network, I have FREEDOME VPN turned on. However, I can’t connect to the WiFi network. Diagnosis There are two […]
FREEDOME VPN issues an IPv6 error message (F-Secure Troubleshoot Windows)
This topic explains what to do if your FREEDOME VPN issues an IPv6 error message. Symptoms FREEDOME VPN issues the following error message: Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled. Diagnosis If you get this error message, IPv6 is likely […]
My network connection suddenly slows down with FREEDOME VPN (F-Secure Troubleshoot Windows)
This topics explains what to do if the network connection abruptly slows down when FREEDOME VPN is on. Symptoms My network connection suddenly slows down when FREEDOME VPN is on. Diagnosis The combination of some third-party networking products and FREEDOME VPN can cause the network traffic to slow down considerably. Solution If you encounter this […]
Unable to access a device in my local network with the host name when FREEDOME VPN is on (F-Secure Troubleshoot Windows)
This topic explains what to do if you are unable to access a device in your local network with the host name when FREEDOME VPN is turned on. Symptoms When F-Secure FREEDOME VPN is turned on, it may not be possible to access a device (for example NAS boxes, network printers, smart network appliances) in […]
Network connection issue with Windows 10 when FREEDOME VPN is turned on (F-Secure Troubleshoot)
This topic explains how to reinstall your network devices if you have network connection issues with FREEDOME VPN. Symptoms You are experiencing issues connecting to the internet when FREEDOME VPN is turned on. Diagnosis After upgrading from a previous version of Windows to Windows 10, it is possible that the current network adapter or driver […]