If you have bought your SAFE subscription from our Online Store and it is about to expire, you can either renew your current SAFE subscription or you can upgrade the subscription to TOTAL. If you decide to upgrade to TOTAL, you can at the same time also increase the number of devices to be protected. […]
This topic applies to you if you have opted to renew your TOTAL subscription manually. When your subscription is about to end, and you have received a notification to renew your F-Secure TOTAL subscription, do as follows: Log in to My F-Secure with your account username and password. Select Renew now. The shopping cart page opens. On the Renew […]
This topic describes what you can do if you run out of TOTAL licenses. To get more licenses for your current F-Secure TOTAL subscription: Log in to My F-Secure with your account username and password. Select Buy more. The shopping cart is handled by our trusted eCommerce partner cleverbridge. Under Upgrade your subscription, select the total number of devices you […]
This topic describes what you need to do before you can take TOTAL into use after buying it from a retail store. Before you can start protecting you and your devices, you need to create a My F-Secure account for yourself. Once you have the account set up, use the subscription code from the product […]
Follow these instructions to buy F-Secure TOTAL from our Online Store and get set up with your My F-Secure account. The shopping cart is handled by our trusted eCommerce partner cleverbridge. Go to our website and select Buy now. The shopping cart opens. On the Your cart page, select: The subscription length; The number of devices to be protected; and, If […]
This topic describes how to buy F-Secure TOTAL after the trial period. When you are ready to switch over to a paid subscription, do as follows: Log in to My F-Secure with your account username and password. Select the Buy now button. The shopping cart opens. On the Your cart page, select: The subscription length; The number of devices to be […]
This topic describes how to sign up for an F-Secure TOTAL trial. You can try the full version of TOTAL for 30 days: Go to our website and select Try for free. Create your My F-Secure account. Once you have created your My F-Secure account, you are signed up for the 30-day trial. You will receive a “Get started with […]
This topic lists the apps included in the TOTAL package with the supported operating system versions that you need to have to use the products. TOTAL consists of several products combined into one subscription. This means that each product has its own system requirements. F-Secure SAFE supports the following operating systems: For Windows computers Windows […]
This topic provides information about the My F-Secure login confirmation email. Every time you successfully log in to your My F-Secure account with a new device, we send you a login confirmation email to ensure that it was truly you who logged in to the account. This increases the security of your account. We take your privacy […]
This topic describes what to do to enable 2-step verification for your My F-Secure account. To be able to use 2-step verification, you need to install an authentication app, such as Google Authenticator or Duo Mobile, on your mobile device. If it’s not already installed on your device, you can get it from an app […]