Instructions on how to change the subscription key through the F-Secure Elements Endpoint Protection portal. To change the subscription key: Note: This feature is currently available for partner accounts and for company accounts when you want to change a subscription from the F-Secure Computer Protection, F-Secure Computer Protection Premium, F-Secure Server Protection or F-Secure Server Protection […]
To view the available subscriptions: Click Subscriptions on the sidebar. The Subscriptions page is displayed. If the scope selector is set to display all the customer companies, by default, you see all the subscriptions. To filter the view, do the following: Note: In the Subscription page, you can find subscriptions also using the search function. Select Expiring subscription to see only those which have […]
You can order Elements Endpoint Protection products for a customer company via the F-Secure Partner Portal. Note: Only Solution Providers and Service Partners can order products for customer companies. You can start ordering products in the F-Secure Elements EPP portal; the site will then automatically direct you to the F-Secure Partner Portal to complete the process. […]
By adding a new subscription key for a company, you can add more computers to the F-Secure Elements EPP portal. To add a new subscription key: Note: Only Solution Providers and Service Partners can add new subscription keys for customer companies. Select Subscriptions on the sidebar. Search for a company for which you want to add a new […]
If necessary, you can temporarily suspend a company account. To temporarily suspend a company account: Note: Only Solution Providers and Service Partners can suspend company accounts. Select Account on the sidebar. The Account management page is displayed. Using the scope selector, select the company that is associated with your account and that you wish to manage. The Account management page of the company […]
To add a new customer company to your F-Secure Elements EPP portal account, you must first add it as a new customer to your F-Secure Partner Portal account and purchase at least one Elements Endpoint Protection product for it. Note: Only Solution Provider and Service Partner users can add customer companies. If there is a need […]
The Subscriptions page lists all the F-Secure products that you have bought. To install a product on a device, you need a valid subscription key. On the Subscriptions page, you can view all your products, your available subscription keys, and when they expire. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
If you have forgotten your password, you can recover it through the Forgot your password link. To recover your password: On the login page, enter your username and select Log in. The Business account login page opens. If you have forgotten your password, do the following: Select the Forgot your password? link. Enter your email address. Select Send. You will receive […]
You can edit or remove administrators accounts. Click Account on the sidebar. The Account management page is displayed. Click the icon next to the account name. The drop-down list of all companies is displayed. In the Administrators list, select the icon in the same row as the administrator account that you want to edit or remove. A menu is displayed. To […]
To create a service provider account: Select Account on the sidebar. The Account management page is displayed. In the menu, select Create new service provider account. The Create service partner page opens. Enter a name for the new service partner account, and select Create. The service partner account was created. On the Create service partner page, select Create administrator. The Create administrator page opens. Fill in the user […]