Issue wp-signup.php your ESET product online with a license key or retail code You cannot use the ESET product CD to install and wp-signup.php your product You are a partner or technical support person installing for a customer Solution Online store purchases If you purchased from the online store, or you already have your ESET-issued Username, […]
Issues When installing ESET Cyber Security or ESET Cyber Security Pro version 6.10 or later, users must have macOS 10.12 or newer macOS 10.11 and earlier users must use version 6.8 To install the latest version of ESET Cyber Security or ESET Cyber Security Pro without a CD To install version 6.8 of ESET Cyber […]
Important The Installation guide covers many ways to install ESET PROTECT and is generally intended for enterprise customers. Please refer to the guide for small and medium-sized businesses if you want to install ESET PROTECT on a Windows platform to manage up to 250 Windows ESET endpoint products. For instructions to upgrade your existing ESET PROTECT installation, […]
Issue Activation fails due to no internet connection A Security Admin needs an offline license file (.lf) to activate an ESET product Solution Create offline license files Insert the offline license file during activation Legacy licenses Retrieve legacy license files from ESET Business Account. With ESET Business Account (EBA), you can download offline (version 6.x […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue Install ESET Remote Administrator 5.x Configure a mirror server Solution End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see […]
Issue Configure ESET Endpoint Antivirus (EEA), ESET Endpoint Security (EES), or ESET File Security for Microsoft Windows Server (EFSW) to function as a mirror server Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
The bottom section of ESET License Administrator is the Security Administrator section. Security Admin account If you already have a Security Admin account created, enter your Username and Password and then click Login. After a successful login, you will be redirected to the Dashboard. If you forgot your password, click Forgotten password?. An email containing a link that allows you to reset your password will be […]