Details ESET Smart Security and ESET NOD32 Antivirus version 8 and earlier are hybrid programs in that they contain both 32-bit and 64-bit program code. The engine and interface modules used by your ESET security product to protect a system from malware are the result of years of development to create highly-optimized x86 assembly language code. During […]
Issue Windows 10 compatibility issues with ESET products due to the Windows 10 May 2019 update Solution Windows 10 Compatibility with ESET home products The Microsoft Windows 10 May 2019 update (also known as 1903) may affect the performance of your ESET product depending on the version of your ESET product. Version 10.1 and later: If […]
Details ESET Endpoint Security and ESET Endpoint Antivirus version 8.1.x were released on June 28, 2021. The latest version of ESET Endpoint Security and ESET Endpoint Antivirus version is 8.1.2031.0 For more information about the new ESET PROTECT, see What’s new in ESET PROTECT on-premise management console. See our online help articles for the latest system […]
Solution To determine which version of ESET NOD32 Antivirus 4 for Linux Desktop you should download, first determine whether you have a 32-bit or 64-bit operating system using one of the two methods below: Method 1 Open the Terminal window, type the following command and press ENTER: arch The system type will display as i686 / i386 (32-bit) or x86_64 (64-bit). Figure 1-1 Click […]
Solution Business users: Click here Enable Licensing Advanced Logging If the Licensing advanced logging option is not available, follow the steps in the infoWebclientFlags.zip section. Open the main program window of your ESET Windows product. Press the F5 key to access Advanced Setup. Click Tools → Diagnostics. Expand Advanced Logging and click the slider bar next to Enable Licensing advanced logging. Click OK. Enabled Licensing advanced logging option In […]
Issue Received an ECP.20031 error during ESET installation Install required certificates after ESET installation and before ESET product activation Solution This error is caused by outdated or insufficient security certificates encountered during installation or activation. Follow the steps below to resolve it: Windows XP users The steps in this article are for later versions of Windows. […]
Issue What is ESET Log Collector? How to use ESET Log Collector What kind of files does ESET Log Collector collect? Solution macOS users | Linux users ESET PROTECT users You can run ESET Log Collector on a remote client computer via ESET PROTECT Diagnostics Client Task. What is ESET Log Collector? ESET Log Collector is an application […]
Issue Information on how to identify and report pirated ESET licenses Steps to take if you purchased a pirated license Solution Identify a pirated license If a license fulfills any of the following situations, it is most likely counterfeit or pirated: You are offered a home license that is valid for four or more years. Valid ESET […]
Using DNS (Domain Name Server) poisoning, hackers can trick the DNS server of any computer into believing that the fake data they supplied is legitimate and authentic. The fake information is cached for a certain period of time, allowing attackers to rewrite DNS replies of IP addresses. As a result, users trying to access Internet […]
Issue The “Network threat blocked” notification below indicates ESET has detected and blocked an intrusion attempt—it does not indicate your system is infected Solution Before proceeding If the ESET firewall is blocking a program or network resource that you know to be safe, exclude the IP address from being detected as a threat by the intrusion detection […]