ESET for Home ESET for Windows [KB7857] Set up an HTTPS/SSL connection for ESET PROTECT (8.x) Linux [KB3058] How do I modify Web control groups from the ESET Remote Administrator Console? (5.x) [KB7856] Set up an HTTPS/SSL connection for ESET PROTECT (8.x) [KB7847] Set up an HTTPS/SSL connection for ESET Security Management Center Web Console […]
Solution For procedures where you are required to make hidden files or folders visible, use the instructions below for your operating system: Windows 10 | Windows 8.x | Windows 7 & Vista Windows 10 Open the folder where the hidden files or folders you want to view are saved. Click View → Details and then select the check box next to Hidden items. Figure […]
Details Uninstall your ESET home product in Windows 8 and 10 (images below are specific to Windows 8 users). Solution Are you a Windows 10 user? Are you a Windows 7 user? How can I determine which version of ESET I have? Having difficulty uninstalling? If you have followed the steps below and are not able […]
Issue Error code 2502 or 2503 In some cases, This error can be resolved using Microsoft’s System File Checker. You receive error code 2502 or 2503 while uninstalling ESET Windows home products on Windows 10 Details How can I determine which version of ESET I have? Solution Are you a Windows 8 user? Are you a […]
Microsoft Azure/Amazon VM users It is not recommended to start Windows in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting them in safe mode. I am a Mac user Solution Safe Mode is a troubleshooting option that limits Windows operation to basic functions. Safe […]
Solution Windows 7 / Vista / XP Open the main program window by double-clicking the ESET icon in your Windows notification area or by clicking Start → All Programs → ESET → ESET Smart Security, ESET Endpoint Security, ESET NOD32 Antivirus or ESET Endpoint Antivirus. Why is my icon a different color? Figure 1-1 Windows 10 To open the main program […]
Issue You receive the error message “This installation package is not supported by this processor type” ESET Technical Support has directed you to this article to learn whether your system is 32-bit or 64-bit I am a business user Details If you do not have your License Key or Username and Password, visit our lost license […]
Issue Uninstall and reinstall your ESET product to resolve an issue you are experiencing Upgrade your ESET product to the latest version Solution To view instructions for an operating system other than Windows, choose the appropriate operating system below: Mac Users | Linux Users | Android Users Have your ESET License Key available After you uninstall and reinstall your […]
Solution Windows 10 May 2020 Update The Windows 10 May 2020 update may affect the compatibility of your ESET product on Windows 10 operating systems. Home users: If your ESET product is version 10.1, 11, 12, or 13 you do not need to make any changes. Visit our Knowledgebase article for more information about the update. Business […]