Issue All application-specific firewall rules created in ESET PROTECT for computers with macOS Big Sur running ESET Endpoint Security for Mac 6.10.900.0 are applied to the whole associated protocol. Example: A firewall rule to block all communication over UDP protocol is created for the application /Applications/ExampleApp. While this rule is applied on a computer that is […]
Solution ESET SysInspector is a free, state-of-the-art diagnostic tool for Windows based systems. It examines your operating system and captures details such as running processes, registry content, startup items and network connections. Once a snapshot of the system is created, ESET SysInspector applies heuristics to assign a risk level for each object logged. Its intuitive […]
Issue Unable to resolve an issue with ESET products for macOS ESET Technical Support has requested the logs from your macOS computer Solution Windows users | Linux users If you are unable to upgrade to the current version of your product, or to download the latest update for your current product, ESET technical support may ask you […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue You want to install ESET Server Security for Linux, ESET Gateway Security for Linux, or ESET Mail Security for Linux The current version of ESET Mail/Gateway Security for Linux available for download: 4.5.15.0 The current version of ESET Server Security for Linux available for download: 8.1.565.0 Solution After purchasing or renewing a license for […]
Upgrading to a newer version New versions of ESET File Security are issued to provide improvements or fix issues that cannot be resolved by automatic updates of program modules. Upgrade methods: •Uninstall / Install – Removing the older version before installing the new one. Download the latest version of ESET File Security. Export settings from your existing ESET […]
Solution ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue ERA Endpoint Security/Antivirus File Security for Windows EMSX Shared Local Cache Virtualization Security SharePoint Server Mail Security Domino Solution ESET Remote Administrator (6.5.34.0) ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this […]
Issue In Windows 10, you continue to receive update notifications after performing the standard Windows Update procedure Your ESET product notifies you with a icon and displays the notification “Operating system is not up to date” Disable Windows update notifications Notification levels These levels correspond to Microsoft’s ranking system for updates (low priority, common, important and […]
Issue Upgrading to Windows 10 ESET home product compatibility with Windows 10 Upgrade Scenarios Known issues Windows 10 Education users Solution Business users: Click here To ensure a smooth upgrade to Windows 10: We strongly recommend that you upgrade to the latest version of your ESET product before upgrading to Windows 10. Updating (or performing an […]