Solution ESET Remote Administrator 6.x and later mirror content via Apache HTTP Proxy In version 6 ESET business products, the role of the mirror server is replaced by Apache HTTP Proxy. You can still configure a mirror server on a client computer if you prefer. For instructions to install Apache HTTP Proxy or configure a […]
Issue A new version has been released Version 6 of ESET Remote Administrator (ERA) and ESET business products were released in North America December 11th, 2014, and globally February 25th, 2015. This article applies to version 5.x and earlier ESET business products. For information about what’s new in the latest version and how to upgrade, […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Details The ESET Management Agent facilitates communication between client computers, other ESET Security Management Center (ESMC) components, and the ESMC Server. ESET Management Agent must be installed on all client computers where other ESET Security Management Center components or ESET Endpoint products are installed. Solution Getting Started with ESMC: Step 4 of 6 ← Add Client […]
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Create a new user and grant access rights and permissions You are unable to perform an ESET PROTECT task because the option is unavailable Details Access rights in ESET PROTECT allow you to define which objects a given user can manage and which tasks that the user can carry out. For a more detailed […]
Solution Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue Activation fails due to no internet connection A Security Admin needs an offline license file (.lf) to activate an ESET product “Legacy” licenses For more information about retrieving legacy license files from ESET Business Account, see our Online Help topic. Solution Create offline license files Add offline license file to the client task Using your […]