To clear cache and cookies when using Google Chrome on Windows, follow the steps detailed below: • Click on the More button, situated in the upper right corner. • Go to History, and select History. • Click on the Clear browsing data, in the left-side column. • Choose From the beginning of time and click again on Clear browsing data. NOTE: Make sure […]
The instructions presented below help you clear cache and cookies in Mozilla Firefox to deal with issues caused by adware on Windows. • Click the menu button ≡ in the upper right corner of Mozilla Firefox. • Choose Library in the drop-down menu. • In the Library panel go to the History section. • Click on Clear Recent History. • From the drop-down menu next […]
There are several ways to capture your screen on a device running Windows, macOS, Android, or iOS. Select one of the following depending on your operating system to learn more: How to take a screenshot on Windows » On Windows, there are several ways to take a screenshot: Using the Print Screen key on your keyboard […]
What’s the latest version of Bitdefender? The current version of Bitdefender was released on June 28, 2021. The build number is 25.0.23.81. NOTE: If your Bitdefender doesn’t show the above build number, keep in mind that product updates are rolling out gradually to all customers, and your PC may not have the live build just yet. Once the staged […]
If your computer connects to the Internet through a proxy server, you must configure Bitdefender with the proxy settings. Normally, Bitdefender automatically detects and imports the proxy settings from your system. Home Internet connections do not normally use a proxy server. As a rule of thumb, check and configure the proxy connection settings of your […]
What causes two devices to replace each other in Bitdefender Central? This article explains why in extremely rare cases, you can’t see the correct number of devices you have installed Bitdefender on under My Subscriptions. Two of the devices are wrongly seen with the same computer name and only one of them shows up on […]
Follow the instructions presented below if you want to remove a program from your PC: In Windows 7: 1. Click Start, go to Control Panel and double-click Programs and Features. 2. Find the program you wish to uninstall, right click on it and select Uninstall. 3. Follow the steps in the wizard to complete the process. NOTE: If you wish to uninstall a […]
This article provides uninstall tools for common antivirus software to help you remove other security solutions prior to installing Bitdefender on your system. If you experience issues using any of the tools below, please contact the software vendor for support. NOTE: Bitdefender does not take responsibility for any damages or loss of data caused by or during the uninstallation of […]
A new malware program is preventing users from installing antivirus products by taking advantage of the digital signature check performed by the Windows User Account Control (UAC) for executable files. User Account Control prompts users for confirmation whenever a program wants to make a system change that requires administrator-level privileges. Depending on whether an executed file is digitally signed by a trusted publisher, the […]
By default, a user should have the IP and the DNS server addresses assigned automatically. However, some forms of malware can modify these settings and the user will see random IP and DNS server addresses. In such cases, it is necessary to change the TCP/IP settings, by following the steps detailed below: 1. Access Network Connections. […]