This is a Step by Step guide on how to set an AVG client to receive updates from a server. Step 1. in the admin console interface click tools then select “shared settings for stations” Step 2. Select the “Update” tab Then under “Update URL address for product” make sure that the primary update address […]
To add application exceptions on a workstations through AVG Admin Console follow the steps below: Step 1. In the AVG Admin Console user interface go to Tools-> Shared settings for stations Step 2. In the “Exceptions” sub-menu click “Add exception” Step 3. Select the exception type, in this case “file” as we are making an […]
This is a step by step guide on how to install AVG admin console on a server. To install AVG admin console onto your server, download the latest install files from www.avgsa.co.za/downloads The install files needed are: • AVG for Server • AVG for Workstation • AVG Admin console These install files can be saved on […]
When installing AVG on a Terminal Server, it is generally not necessary to proceed differently than on workstations. There is only one component in AVG which will run separately for each user the AVG Tray application and its effect on the system performance is minimal even when running in multiple instances. There are some other […]
Instructions You may be asked to provide AVG installation log files for troubleshooting purposes. To collect the log files, proceed as follows: A. Make sure you can see hidden files and folders. Windows 10 Click Search, and search for This PC. Click View, and select Hidden items. Other Windows versions In the Start menu click Computer (or My Computer). Click Tools, and […]
To Renew your AVG licence remotely from Admin console: Step 1 On the AVG remote admin user interface: under AVG data center click on the licences menu, then click sub menu “shared settings” and then right click on ” shared settings” and “change licence number”. Step 2. Enter your licence key as shown below. Step […]
How to Display/Copy your AVG licence Number: Run AVG. Click Support in the top right corner. Your AVG License Number is shown in the License information field within this window. Use the copy to clipboard button to take the license number to the clipboard. Then enter the number into the text field using CTRL+V shortcut. […]
The OldTimer’s List-It utility may prove very useful when investigating unknown infection. Please proceed as follows if you are asked to provide OTL output: Download the OTL utility to your desktop and run it. Select All in the Standard Registry frame and Modules frame. Set File Age to 60 days from the drop-down menu. Click Run Scan and wait for the scan to finish (it will take a […]
Used mostly in case of virus infection, this tool gathers information about currently running processes thus uncovering possible suspicious files. Step-by-step: 1. Download the AVG AUTOEXEC tool from https://www.avgsa.co.za/tools/ 2. Once you run it, it will start gathering info automatically – allow it to finish. 3. 4. Click File, Save to File… 5. Save the “AUTOEXEC.exec” […]
Uninstall AVG: To uninstall AVG (all versions) got to the Control Panel and locate the AVG program. In Windows 7: Click Start, Control Panel, Programs and Features. In Windows XP: Click Start, Settings, Control Panel, Add or remove programs. Click on AVG and Click “Uninstall”. Then follow the onscreen prompts. Run the removal tool: Use AVG […]