To obtain a refund for Norton subscription that you purchased from the Norton Online Store, contact Norton Chat Support.

1. Print, complete and sign the required form for your region. Select your region:
   • United States or Canada
   • Europe Middle East Africa
   • Australia or New Zealand
   • Singapore

   Please allow six weeks for the refund to be processed.

2. Photocopy or print an image of the Subscription Key label used to activate your Norton.
   • • This is necessary to validate your purchase and prevent use of the subscription after the refund.
     • For most subscriptions, this is a 25 character key that can be found on a card or CD envelope in the package you purchased.
3. Photocopy or print an image of the original receipt showing the purchase date and price paid for Norton.
4. Send the printed, completed and signed form, copy of Subscription Key label and copy of receipt to the address mentioned in the form. The information for how to send is on the form.

   Do not staple or tape your submission items together.

   Important license notice

   In accordance with the license agreement, after you receive your refund the Norton license will be disabled to prevent further use. You must delete all program files for the subscription that you return.

   Source : Official Norton Brand
   Editor by : BEST Antivirus KBS Team