You can order Elements Endpoint Protection products for a customer company via the F-Secure Partner Portal.
Note: Only Solution Providers and Service Partners can order products for customer companies.
You can start ordering products in the F-Secure Elements EPP portal; the site will then automatically direct you to the F-Secure Partner Portal to complete the process. Alternatively, you can go directly to the Partner Portal to begin ordering products.
To order Elements Endpoint Protection products:
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- In the F-Secure Elements EPP portal, click Subscriptions, then click Order products.
A new page opens to display the F-Secure Partner Portal login page.
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- Log in to the F-Secure Partner Portal.
Note: The Partner Portal requires separate login credentials from the F-Secure Elements EPP portal. If you do not yet have your login details, fill in the Request Credentials form on the page and click Send. Please allow up to 24 hours to receive your access credentials.
Note: If you started the ordering process in the F-Secure Elements EPP portal, you are redirected directly to the eOrdering page. Otherwise, click the eOrdering tab.
- Log in to the F-Secure Partner Portal.
The eOrdering page is displayed.
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- To add a new customer company to your F-Secure Elements EPP portal and Partner Portal accounts and order products for it:
- Select New customer.
- Fill in the customer details and click Next.
- Select the required products and follow the ordering instructions.
- To add a new customer company to your F-Secure Elements EPP portal and Partner Portal accounts and order products for it:
Once your purchase order is completed, the new customer company will be immediately listed in your Partner Portal and F-Secure Elements EPP portal accounts, together with the purchased products.
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- To order products for an existing customer company:
- Select Existing customer.
- Select the company name and click Next.
- Follow the ordering instructions on the screen.
- To order products for an existing customer company:
Once your purchase order is completed, the change in product information will be immediately updated in your Partner Portal and F-Secure Elements EPP portal accounts.
Note: If you want to initiate a subscription renewal or expansion from the F-Secure Elements EPP portal, find the subscription, select the icon next to the subscription, and then select Change subscription.