• Your ESET Secure Authentication (ESA) Mobile App is version 2.50.21.0 or earlier
• You installed the ESET Secure Authentication (ESA) mobile app on your iPhone as instructed. However, the ESA demo token still displays.

1. On the home screen, tap Messages.
2. Open the “To install ESET Secure Authentication, click” SMS text message and then tap the corresponding link.

Figure 1-1

3. Tap Add Account and then tap Open.

Figure 1-2

Manually add a token

If you continue to experience issues with tokens, follow the process below:

1. On the home screen, tap Messages.
2. Open the “To install ESET Secure Authentication, click” SMS text message and then tap the corresponding link.

Figure 2-1

3. Tap Add Account > Add Manually and then follow the on-screen instructions.