• Temporarily disable Network traffic filtering for troubleshooting purposes

I. Disable Network traffic filtering

1. Open ESET Cyber Security Pro. How do I open my ESET product?
2. Click Setup → Firewall.
   

   Figure 1-1
   Click the image to view larger in new window

3. Click the slider next to Network traffic filtering to set it to Disabled. At the prompt, click Disable. Firewall activity will now be suspended until you re-enable Network traffic filtering. You are now ready to troubleshoot your issue.

   Re-enable the firewall when you finished!

   After troubleshooting, continue to Part II below and re-enable the firewall to ensure maximum protection.

   

   Figure 1-2
   Click the image to view larger in new window

II. Re-enable Network traffic filtering

1. Open ESET Cyber Security Pro. How do I open my ESET product?
2. Click Setup → Firewall.
3. Click the slider next to Network traffic filtering to set it to Enabled. Firewall protection is now re-enabled for your system.
   

   Figure 2-1
   Click the image to view larger in new window

4. The New network connection detected window will open. Select your desired network from the Profile drop-down menu, select the check box next to Remember network, and then click OK.

   

   Figure 2-2