Issue
- Your ESET product has detected the infection Spy.zbot or Win32/Zeus
- ESET technical support has directed you to this article to remove a Spy.zbot infection
Solution
I. Download and run the ESETZbotZRCleaner tool
- Download the ESETZbotZRCleaner tool and save the file to your Desktop.
- Once your download finishes, double-click the tool to run it.
- If prompted, click Yes at the User Account Control prompt.
- Cick Agree if you agree to the terms of use for the tool.
- Follow the instructions on-screen to clean your system.
- Once the cleaner is finished running, restart your computer and then run a computer scan using the instructions from Part II.
II. Perform a computer scan
- Open the main program window of your Windows ESET product.
- Click Computer Scan → Custom scan… and select In-depth scan from the Scan profile drop-down menu.
Figure 2-1
- Select the check box next to Computer and click Scan. The scan will remove any remnants of the malware still left on your system.
Windows XP users: Select the check box next to My Computer and then click Scan.
Figure 2-2
Last Updated: Mar 23, 2020
Source : Official ESET Brand
Editor by : BEST Antivirus KBS Team
Editor by : BEST Antivirus KBS Team
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